Teams at 1Nebula

Provides first- and second-line support for SaaS products, managing service desk queues, resolving tickets, triaging defects, monitoring operations, maintaining documentation, and reducing escalations. The role also supports automation improvements, monthly reporting, issue communication with quality and DevOps teams, standby monitoring, and head-office call routing. Strong customer service, communication, teamwork, attention to detail, IT education, and Microsoft Office proficiency are required.

Build and maintain automated testing infrastructure for cloud-native mobile and web applications. Develop regression strategies, quality metrics, continuous testing processes, production health monitoring, and early defect detection. Collaborate with development and DevOps teams throughout the SDLC, support release authorization, establish automation frameworks, and promote QA best practices.

Develop cloud-native web and mobile applications using C#, .NET, Angular, Xamarin, and Microsoft Azure. Responsibilities include reviewing existing systems, designing solutions, writing and testing code, automating testing, contributing to architecture and quality practices, sharing knowledge, solving problems independently, and supporting client-facing teams.