Teams at 1Kosmos

Provide first-line technical support for identity and authentication products: troubleshoot issues, manage tickets per SLAs, assist onboarding/configuration, document resolutions, and collaborate with engineering and customer success teams.

Design, develop, and execute test plans and automated tests (including API and performance). Identify and track defects, collaborate with cross-functional teams, maintain CI/CD test automation, and use AI tools to support test strategy and automation.

Lead R&D efforts to discover, prototype, and de-risk technologies across backend, web, mobile, cloud, and emerging platforms. Drive PoCs, define handoff models to product engineering, influence architecture and platform strategy, and ensure security and compliance of research outcomes.