Teams at 1GLOBAL

Monitor and support CORE, RAN, and API connectivity networks; troubleshoot Voice, Data, SMS, and registration issues using telecom signaling traces and monitoring tools. Coordinate incident escalation with vendors and engineering teams, contribute to root-cause analysis and corrective actions, maintain technical documentation, and ensure SLA-compliant operations. Collaborate across network, engineering, and customer support teams while supporting evolving 5G, IoT, and virtualization technologies, including on-call rotations.

Optimize and assure global mobile core network performance across 2G, 3G, 4G/LTE, and 5G domains. Investigate incidents, outages, and service degradation; perform root cause analysis; manage network changes; improve monitoring, resilience, traffic management, and operational processes; and develop automation and recovery procedures. The role collaborates across engineering, operations, product, software, regulatory, and vendor teams and participates in a 24/7 on-call rotation.

Optimize mobile core network performance, reliability, capacity, and customer experience across multiple domains. Responsibilities include KPI and monitoring strategy, complex incident resolution, root cause analysis, traffic management, network changes, recovery planning, service assurance, automation, vendor governance, and operational readiness. The role requires expertise in mobile architectures, MVNO and roaming environments, telecom signaling protocols, cloud-native infrastructure, performance analysis, and 24/7 on-call support.