Teams at 15Five

Serve as a technical sales partner for mid-market and enterprise accounts. Lead strategic deal support, tailored product demonstrations, HRIS integration architecture, API and SFTP scoping, proof-of-concept configuration, security questionnaire responses, and technical closing. Create sales enablement content, provide market intelligence, influence product direction, and translate HR requirements into technical solutions. Collaborate closely with Account Executives while using tools such as Postman, Salesforce, Gong, and AI platforms.

Own 15Five’s company narrative and AI portfolio positioning, translating complex products into clear buyer value. Lead messaging research, testing, launches, demand generation, sales enablement, competitive insights, customer proof, and pricing input. Partner cross-functionally with executives, Product, Sales, Marketing, and Customer Experience to drive pipeline, win rate, adoption, and retention. This remote role requires 10–12+ years of B2B SaaS product marketing experience and flexibility for early or after-hours meetings across time zones.

Own the day-to-day operation and quality of the customer-facing AI support agent, Help Center knowledge base, and AI feedback loop. Manage content taxonomy, verification, retrieval readiness, prompt and behavior tuning, escalation design, failure triage, launch readiness, runbooks, and operational continuity. Measure automation quality, knowledge-gap closure, escalation precision, operability, and partner trust while documenting systems and training backups.