10X Health System
10X Health System Benefits Overview
Work-Life Balance + Wellbeing
Offers company-sponsored outings
Offers generous PTO
Provides paid sick days
Provides paid holidays
Career Growth + Development
Provides customized development tracks
Job training & conferences
Offers apprenticeship programs
Compensation + Benefits
Offers dental insurance
Offers vision insurance
Offers health insurance
Offers Health Savings Account (HSA)
Offers life insurance
Offers employee discounts
Company Culture
Provides a mobile phone discount
Recently posted jobs
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Manage the relationship between internal escalation team and outsourced Tier 1 contact center. Own content, processes, and KPIs; build dashboards, run analyses, drive QA and escalations, and implement process improvements to optimize contact center performance.
Fitness • Healthtech
Manage end-to-end patient appointment scheduling for a national telehealth platform: book and document appointments, perform outreach and reminders, recover missed visits, resolve attendance barriers, maintain HIPAA-compliant records in Salesforce/EMR, and track scheduling metrics for operational improvement.
Fitness • Healthtech
Lead escalated helpdesk support, administer Jira Service Management, manage vendor relationships, drive ticket taxonomy and automation, mentor Tier 1 staff, enforce SLAs, maintain documentation, ensure data security and QA, and deliver reporting and root-cause fixes to improve user experience.
