Teams at 1-800 CONTACTS

Manage workplace investigations and employee complaints, guide leaders on performance, corrective actions, and terminations, lead ADA interactive and accommodation processes, handle external agency claims, provide manager training, partner with Legal and L&D, analyze engagement trends, and recommend policy improvements while ensuring fair, consistent HR processes.

Build and maintain backend platform services and internal applications using C#, SQL, AWS, and Angular. Integrate third-party services, write automated tests, participate in code reviews, support CI/CD pipelines, and join an occasional on-call rotation. Work in a hybrid Kanban environment collaborating with engineers, QA, and product.

The Manager/Sr. Manager, Compensation & Benefits leads compensation and benefits strategy, partnering with business leaders to develop compliant, equitable programs that enhance employee experience.