Jeff Link
Contributing Reporter at Built In
Expertise: Tech journalism
Education: The Ohio State University; University of Michigan

Jeff Link is a Built In contributing reporter covering design, UX and product development. His work has appeared in Fast Company, Dwell, Architect and Green Building & Design. Link is a former adjunct professor of writing, rhetoric and composition at DePaul University and graduate student instructor at the University of Iowa. He holds a master of fine arts from the University of Iowa, a master of education in secondary education from The Ohio State University and a bachelor’s degree in English from University of Michigan.

Sort By
Most Recent
Most Recent
Oldest
94 Articles
top product management tools
14 Product Management Tools Every PM Should Know
Product managers rely on these tools to simplify their workflows.
A pair of headphones around a coin labeled NFT and surrounded by cryptocurrency.
How NFT Music Is Transforming the Recording Industry
And why artists like Julian Lennon, son of the legendary Beatle, are getting in on the game.
digital art of patterns and shapes surrounding person's head
What Is Design Thinking and Why Is It Important?
It all starts with understanding the problem you’re solving.
A wheelchair with health icons around it representing the health factors monitored by remote health devices.
Who’s the ‘User’ of Tech for Older Adults?
Some products lay privacy concerns by the wayside.
A pattern of emojis expressing surprise, laughter, anger and sadness.
Don’t Shrug Off Workplace Emoji Etiquette
If you’re wondering whether to use that emoji, maybe don’t? ?
A pattern of both agile and waterfall development icons. A series of steps is used to represent waterfall development and an cycle is used to represent agile development.
Agile Vs. Waterfall: What’s Best for Your Team?
The answer depends largely on your access to decision-makers.
A close up image of a Rolodex and its use of friction in its design.
Frictionless UX Isn’t Always Better
‘Don’t make me think’ doesn’t always help your user.
A group of Samsung's Galaxy Z Flip 3 phones lined up in their hinged state.
Will Foldables End the Era of Traditional Smartphones?
Flexible-display phones are only the first step.
A pattern of push notification bell icons.
Are Push Notifications Driving Your Users Away?
Here are nine strategies to get you started.
Responsive Web Design
12 Great Responsive Web Design Examples
... and a breakdown of emerging design trends worth watching.
A Guide to New Product Development
The New Product Development Process: A Primer
Including the secret Steve Jobs reportedly didn’t tell us.
Sign post with "future" and "past." Interview prompt tell me about yourself
How to Answer the ‘Tell Me About Yourself’ Job Interview Question (With Examples)
It’s not meant to be a resume review.