Hannah Deason is the chief operating officer of Caxy, a Chicago-based custom software development firm that builds web and mobile applications for mid-market and enterprise clients. As COO, she runs the operational backbone of the company — advisory, delivery, people and process — turning Caxy’s engineering capabilities into predictable outcomes for clients.

Over 12 years in the industry, she has led product delivery and advised clients on engagements producing award-winning products in competitive markets. That work has driven record revenue growth for client businesses and led to acquisitions at premium valuations. Hannah’s approach is technical and leadership-forward, with depth in accessibility and regulated industries and substantial experience advising startups from formation through scale.

She writes regularly about technical implementation considerations, critical operations concepts and leadership inside services businesses, drawing on the day-to-day work of running teams, closing books, holding contracts together and making the unglamorous parts of the business actually function.