Cliff Jurkiewicz and Mike Zarro
Vice president of global strategy; director of user experience at Phenom
Expertise: Business strategy, design thinking; information architecture, user-centered design
Education: Creative and Performing Arts; Drexel University, The George Washington University

Cliff Jurkiewicz is a technology futurist who helps companies harness the power of scalable innovation. He currently serves as the vice president of global strategy at Phenom, an HR tech company based in the greater Philadelphia area. 

Mike Zarro is the director of user experience at Phenom and holds a PhD in information science. He is the co-author of Information Architecture: The Design and Integration of Information Spaces.

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3 Reasons to Use Systems Mapping for Your IT Ecosystem
Don’t know what you don’t know? Map out everything that makes up your organization — and then take action to make it even better.