Amy Lokey
Chief Experience Officer at ServiceNow
Expertise: User experience, design, AI, product experience and customer experience
Education: University of California, Berkeley

Amy Lokey Chief Experience Officer at ServiceNow. She has worked in user experience and leadership roles for more than 20 years, including serving as the VP of user experience for Google and the VP of user experience for LinkedIn. Lokey holds a bachelor’s in mass communication and media studies from the University of California, Berkeley. 

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Designers working on a human-centered ai project
How Human-Centered AI Can Improve Trust and Adoption
AI systems may be able to operate more independently, but its success will hinge on how well it empowers the people using it. Our expert details a blueprint for human-centered AI.