Aisling O’Reilly
Staff product manager at Intercom
Expertise: Artificial intelligence, product management, sales
Education: Trinity College Dublin

Aisling O’Reilly is a staff product manager at Intercom, where she works on product and pricing for the AI-powered customer service platform. Prior to Intercom, she spent seven years at LinkedIn in various product strategy and monetization roles. She holds a BA in management science and information systems from Trinity College Dublin.

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In an AI-Driven Economy, What Are Customers Actually Paying For?
Outcome-based pricing is poised to reshape the AI economy. Our expert talks about letting go of seat-based pricing.