If there is one thing to note about the hospitality industry, it’s that it’s ever-changing, driven by evolving customer expectations. From shifting attitudes to changing shopping habits, consumer behaviors are in constant flux. To stay ahead of the competition, hotels, restaurants and other businesses must be adaptable, continually adjusting to meet these new demands.
Fortunately, a range of innovative tech companies are providing the tools to do so. Whether it’s a platform that lets guests check in with the click of a button or self-service kiosks for ordering and paying, these solutions are empowering businesses to meet modern expectations with ease.
Here are a few to watch.
Hospitality Companies in the UK
- Valor Hospitality Partners
- Agilysys
- Sticky
- blinq
- Crunchtime
- Kurve
- KeyNest
- Aman
Hospitality Companies in the UK
With an office in London, Crunchtime provides a software platform designed for chain restaurant brands to streamline operations, including inventory management, staff scheduling and other tasks across multiple locations. The company’s clients include Five Guys, Jersey Mike’s, sweetgreen and Shake Shack.
Agilysys helps businesses in hospitality — including hotels, casinos, cruise lines, hospitals and theme parks — maximize their return on experience through its solutions, including point-of-sale systems, property management, workforce management and analytics tools. The company’s U.K. office is in Windsor, England.
Moto Hospitality is a British service station operator with over 60 motorway service stations across the country, providing fuel, food and various amenities, including retailers like Marks & Spencer Simply Food, WH Smith and Costa Coffee. The company is headquartered in Toddington, England, about an hour north of London.
Since opening Amanpuri in Phuket, Thailand, in 1988, Aman has expanded to operate a portfolio of exclusive luxury hotels and resorts worldwide, focusing on peace and wellness. The company’s London office is situated in the Mayfair neighborhood, near Grosvenor Square.
Valor Hospitality Partners provides a range of services for over 90 hospitality projects worldwide, including site selection, brand and product selection, entitlements, financing solutions, conceptual design and project management. The company operates globally and has an office in Romford, England.
Sticky is a payment technology company that simplifies transactions using near-field communication stickers, transforming any space into a point of sale. Customers can complete a transaction simply by tapping a branded sticker, without needing to open a camera or enter data. Sticky serves a variety of businesses, including retailers and those in the hospitality industry.
Blinq offers a cloud-based point-of-sale system for restaurants, cafes, bars and clubs, allowing customers to browse menus, place orders and pay from their mobile devices. Additionally, the company has partnered with companies like SevenRooms to enhance service personalization by giving hotel staff instant access to key customer details, such as tipping history and VIP status.
Headquartered in London, KeyNest streamlines key management by enabling property managers and short-term rental hosts to store and exchange keys with guests, housekeepers or maintenance staff without meeting in person. The company currently operates over 5,500 key points.
Kurve designs personalized self-service kiosks for restaurants and other hospitality operators to improve efficiency and maximize revenue. Founded in Bristol in 2014, the company has a small team of around 20 employees.
GiGL offers a video-based recruitment platform for various industries, including hospitality, aiming to reduce hiring time by 80 percent. Founded in London in 2018, the company was featured on the 2023 Startups100 list.
