Hello Patient, a conversational AI company serving the healthcare sector, has secured $22.5 million in a Series A financing round led by Scale Venture Partners. The company works to help healthcare practices run with leaner teams, fuel quicker growth and deliver quality care.
Hello Patient’s platform leverages conversational AI to manage patient communications across voice, text and chat. The AI agents can book appointments, answer questions and re-engage patients. By automating these routine tasks, Hello Patient aims to help healthcare practices operate more efficiently and improve patient access and retention.
The company plans to use the new funding to expand its technology to a wider range of healthcare organizations across the country. Its goal is to continue addressing inefficient patient communication and scheduling. The platform has powered over 100,000 phone calls and 300,000 patient conversations to date.