Top Customer Success Jobs
The role involves planning and coordinating operations for account executives and client support specialists, ensuring support to internal and external partners. The manager will develop policies, manage risks, and oversee the performance and development of their team to meet goals and deadlines in the payments environment.
The Principal BSA & AML Specialist manages Financial Crimes Compliance Risks, collaborating with business and risk partners. Responsibilities include preparing for regulatory exams, conducting reviews for operational and regulatory risk, providing business advisory services, and driving risk-control improvements while ensuring risk awareness.
The Lead Business Controls Specialist will assess and monitor business processes for risks and opportunities, conduct process testing, analyze compliance failures, and report findings to management. The role involves formulating controls, conducting monthly assessments, and managing risk to optimize business processes.
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The Senior Model Validation Specialist conducts validation on financial models, scorecards, and anti-fraud tools. Responsibilities include managing risks, performing model validations, writing reports, querying data from various sources, and making recommendations for model enhancements.
The Lead Learning Solutions Implementation Specialist will manage the implementation of learning experiences and programs, oversee vendor contracts, budget processes, and communicate with stakeholders to ensure effective training delivery and program success.
The Senior Requisition to Pay Specialist will manage complex business activities, implement control improvements, support financial reporting and compliance, resolve escalated transactional issues in Procure to Pay, and provide training and support for various systems. They will collaborate with internal and external partners to ensure effective operations and adherence to Corporate policies.
The Client Services Manager leads a globally distributed B2B operations team, managing customer service relations, training, operational metrics, and performance management while ensuring service efficiency. Responsibilities include scheduling, strategic projects, process development, and collaboration with internal teams. International travel is required.
Responsible for pricing strategies and solutions to drive revenue yield and advance pricing infrastructure. Lead cross-functional teams, formulate analytics, stay abreast of competitive pricing trends, and manage pricing initiatives. Qualifications include a Bachelor's degree in Finance, Economics, Business Administration, or related field with 6+ years of experience in pricing or related roles.
The Principal Compliance Specialist will execute risk-based compliance monitoring and testing to ensure adherence to regulatory requirements. Responsibilities include developing test scripts, conducting compliance reviews, managing issues, and maintaining a strong awareness of regulatory requirements.
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