Top Customer Success Jobs
The Senior Client Program Specialist is responsible for responding to client inquiries, training colleagues, and collaborating with various departments to ensure superior service to clients. This role involves maintaining knowledge of client programs, documenting requirements, and supporting projects and business reviews, while pro-actively communicating with clients.
The Benefits Specialist delivers employee benefit solutions during the employee lifecycle, addressing inquiries with a focus on efficiency. The role involves executing benefit strategies, collaborating with HR functions, guiding leadership in employee benefits, and managing vendor relationships. They ensure compliance and support audits and are responsible for data management in a HIPAA compliant manner.
The Customer Service Professional III role involves managing customer relationships, resolving inquiries, coordinating project information, and supporting communication between customers and internal teams. This position requires proficiency in managing customer data and providing assistance for non-technical requests, all while ensuring customer satisfaction and adherence to company protocols.
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The Customer Service Professional III role involves managing client inquiries, coordinating projects, and fostering relationships with customers for UL Solutions. Responsibilities include handling customer inquiries, organizing information in a CRM system, providing support for non-technical issues, and following security protocols.
The Program Service Specialist manages small projects, supports team initiatives, collects and interprets data, and maintains client procedures. This role involves stakeholder communication, client onboarding, and quality control tasks, with a focus on administrative maintenance of systems and databases.
The ESG Reporting Specialist will assist in fulfilling global ESG reporting requirements, develop dashboards, analyze ESG data, and ensure internal controls over ESG reporting. Responsibilities include collaborating with finance for audit processes and maintaining records of governance processes.
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