Job Title: Technology Support Specialist

Job Type: Full-Time
Location: Clearwater, FL
Reports To: IT Support Contractor / President of M*CARBO

Unleash Your Tech Prowess at M*CARBO!

Are you a tech-savvy superstar ready to take the lead on end-user support and technological innovations? Dive into a dynamic role where you'll solve challenges, keep systems up-to-date, and elevate our tech game.

Key Responsibilities:

• Be the go-to hero for all technical support queries via calls, emails, and even smoke signals!
• Diagnose and fix hardware and software glitches, or escalate them to the experts.
• Set up, fine-tune, and manage software and hardware—PCs, printers, you name it.
• Conduct training sessions for new technologies.
• Keep tabs on our inventory, ensuring we're always stocked up.
• Help upkeep our network architecture.
• Stay ahead of the tech curve and recommend savvy updates.
• Engage in projects to roll out the latest tech goodies.
• Document your brilliance—maintain records of tech solutions and inventory.

Qualifications:

• Bachelor's in IT, Computer Science, or your personal experience that speaks volumes.
• 2+ years in tech support or a related universe.
• Rock-solid understanding of computer systems and networking.
• Problem-solving skills sharper than a double-edged sword.
• Communication skills that could win over a motherboard.
• Team player but can also run solo missions.
• Familiarity with project management magic.

Physical Deets:

• Able to lift computer gear and can sit or stand as the mission requires.

Work Environment:

You’ll be our tech beacon in an office setting, but be ready to venture into other domains. Occasionally, your talents will be needed for evening or weekend ops.

Ready to be the tech pulse of M*CARBO? Apply now!