What You'll Do

As a senior partner program specialist, you will develop and shape strategy, manage, and optimize partner programs to drive business growth. You will provide expertise, trends, and industry knowledge to ensure we continue to evolve our best-in-class Avalara partner program. You will also oversee the day-to-day execution of our partner programs.

Job Duties

You will be working in a cross-functional role driving high-visibility programs that require cross-group collaboration from a distributed set of stakeholders. The successful candidate will develop and roll out partner program benefits and initiatives that support partner adoption, engagement, growth and satisfaction. This role will drive business outcomes via delivery of KPIs.

What You'll Need to be Successful

• Develop, implement, and execute strategic plans to enhance partner program.
• Provide deep analysis and insights into partner program performance, identify trends and opportunities, and present findings for strategic decision-making.
• Manage ongoing operational aspects of the partner program, including partner engagement, status tracking, and reporting.
• Liaise with a wide variety of departments sales, operations, marketing, and legal to ensure successful execution of Partner Programs.
• Document processes and provide on-going updates to the operating procedures of all partner programs as needed.
• Ensure partner program documentation are updated and current.
• Proactively seek new ways of improving existing processes or introduce new processes to bring efficiency and value to the business.
• Bring industry best practices and standards to Partner Programs.
• Assist with special projects as necessary.

How We'll Take Care of You

Total Rewards

In addition to a great compensation package, paid time off, and paid parental leave, many Avalara employees are eligible for bonuses.

Health & Wellness

Benefits vary by location but generally include private medical, life, and disability insurance.

Inclusive culture and diversity

Avalara strongly supports diversity, equity, and inclusion, and is committed to integrating them into our business practices and our organizational culture. We also have a total of 8 employee-run resource groups, each with senior leadership and exec sponsorship.

Flexible hybrid working

We support hybrid work and flexible schedules for our employees.

Learn more about our benefits by region here: https://careers.avalara.com/

About Avalara

We're Avalara. We're defining the relationship between tax and tech.

We've already built an industry-leading cloud compliance platform, processing nearly 40 billion customer API calls and over 5 million tax returns a year.

Last year, we became a billion-dollar business, and our tribe expanded by a cool thousand people - there's nearly 5,000 of us now. Our growth is real, and we're not slowing down - not until we've achieved our mission - to be part of every transaction in the world.

We're bright, innovative and disruptive, like the orange we love to wear. It captures our quirky spirit and optimistic mindset. It shows off the culture we've designed, that empowers our people to win. Ownership and achievement go hand in hand here. We instill passion in our people through the trust we place in them.

We've been different from day one. Join us, and your career will be too.

EEO Statement

We're an Equal Opportunity Employer. Supporting diversity and inclusion is a cornerstone of our company - we don't want people to fit into our culture, but to enrich it. All qualified candidates will receive consideration for employment without regard to race, color, creed, religion, age, gender, national orientation, disability, sexual orientation, US Veteran status, or any other factor protected by law. If you require any reasonable adjustments during the recruitment process, please let us know.