Sr. DevOps Engineer

| Palo Alto, CA, USA | Remote
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Arch Systems is seeking a talented Senior DevOps engineer to join our rapidly scaling team and help guide our customers in successfully implementing our impactful solutions. If you're ready to shape the future of our products and excel in a collaborative and innovative atmosphere, we want to hear from you!

About Arch Systems

Founded by Stanford Engineering PhDs and emerging from impactful non-profit endeavors in Africa, Arch is a venture-backed organization collaborating with leading electronics manufacturers globally. By leveraging comprehensive data from all machinery, old and new alike, we facilitate real-time and predictive analytics, thus revolutionizing manufacturing efficiency and workflows.

We are searching for dynamic individuals who are driven by the prospect of transforming manufacturing operations and critical industries, ultimately striving towards greater efficiency, connectivity, and sustainability. Be part of our diverse and committed team!

Compensation

We adhere to equitable compensation practices, benchmarking against prevailing rates in the San Francisco Bay Area. Our compensation structure includes various elements such as base salary and performance incentives.

Employees based in the US can anticipate competitive benefits for themselves and their dependents, alongside equity ownership within the company.

Applicants from regions outside the US will be considered for employment with one of our esteemed partners, thereby receiving benefits through them, in addition to NQSOs from Arch Systems.

Remote-Friendly

Even before the onset of COVID-19, Arch has embraced a remote-friendly work environment. Unfortunately, we are unable to provide visa sponsorship at this juncture. Arch also adheres to the regulations set forth by the Office of Foreign Assets Control (OFAC) to ensure compliance with all applicable sanctions programs. We do not engage in any transactions or employment activities that violate OFAC regulations, including hiring individuals from countries under US sanctions.

About the role

As a Senior DevOps Engineer at Arch, you will be responsible for the infrastructure for collecting and analyzing data and the web applications using that infrastructure. You will work with the largest datasets available in the electronics manufacturing industry, already collected into our data lake and well structured.

You will be working on the most advanced problems in the electronics industry that, in many cases, are not yet well-enough understood to be solved with straightforward applications of existing machine learning tools.

Your role will be to work in partnership with our product and development teams to ensure we have the quality, monitoring, security, and availability in our infrastructure and applications to build and grow quickly and successfully.

About the stack

Your team manages and deploys the ArchFX product which is a cloud based machine data collection and analytics platform. The product consists of a main web application deployed onto a Kubernetes cluster via multiple Helm charts along with associated workers and other services that are also templatized and running in the same cluster. All infrastructure components are managed via Terraform using infrastructure as code. CI/CD is run using Github Actions and includes both infrastructure changes as well as application deployments (handled on separate cadences). The application runs in AWS and makes heavy use of managed services such as RDS, Elasticache, EKS, ECS, Lambda, Batch, ECR to reduce ops burden. Observability is handled via Prometheus and Loki into Grafana for metrics and logs, as well as Sentry for exceptions and API performance. Supporting big data infrastructure is built around S3 for storage, Lambda for ingest, AWS Batch for modeling and AWS Athena for querying. This is also managed via Terraform. The tenancy model is single-tenant for large enterprise customers requiring a significant investment in automation around new-tenant bring-up and new release rollouts.

What You Bring to The Table:

  • 5+ years of professional experience in a DevOps role
  • US Citizen or Permanent Resident living in the US
  • Experience working with Athena or GovCloud
  • Experience working with NGINX
  • Experience working with product and engineering teams to deliver the platform they need
  • Experience in Agile or similar software development environments
  • Experience with CI/CD automation (Github Actions being a big +)
  • Experience in operations and automation of cloud (AWS) - based Python/Django web applications with a strong data component
  • Experience with network engineering, particularly in an industrial environment
  • Familiarity with Kubernetes deployment tooling such as Helm
  • Familiarity and willingness to work with highly regulated clients (eg Defense, Medical)
  • Strong interpersonal and communication skills
  • Ability to balance multiple work streams
  • Collaborate closely with product development teams to design the quality, monitoring, security and availability of the different applications.
  • Build, configure and tune highly available, fault-tolerant and scalable Kubernetes infrastructure.
  • Participate in product discussions, influence the roadmap and take ownership and responsibility for new projects to make them happen.
  • Proven experience with IaC tools such as Terraform
  • Proficiency with troubleshooting, monitoring, and analytics.

What Makes You Stand Out:

  • Experience and domain knowledge in manufacturing and process improvement
    • Specifically any experience or knowledge in electronics manufacturing
  • Experience with Data Science and/or IOT products
  • Experience in Big Data / Data Pipeline tools and time series datastores
  • Familiarity with Data and Query optimization
  • Familiarity with ML optimization and resource allocation
  • Experience in communicating complex technical ideas to high level business leaders (managers, directors, up to VPs and C-level)
  • Experience working with a remote, distributed team
  • Leadership skills and experience

How We Will Support You:

  • Ambitious and clear vision of how you can be a part of transforming the manufacturing supply chain and building next generation IoT technology
  • Highly motivated and experienced team with relevant domain expertise and network
  • Ability to deploy your work solving cutting edge problems with major manufacturers worldwide including Fortune 500 companies
  • Learning & Development budget to allow you to continue to grow in not only your function, but in any way that relates!
  • Trust in your ability to do your best work when and where you want and to communicate this with your team
  • Flexible Time Off: take the time you need, including an end-of-year break and an ask that all Arch-itects take at least one additional (consecutive) week off each year to recharge in addition to local holidays and religious observances
  • Opportunity to challenge yourself, be nurtured, and grow in a highly dynamic environment
  • A culture that welcomes and encourages autonomy, ownership, and transparency; allowing you to make, learn from, and teach others in your “failures” as much as your successes
  • Potential to travel to the annual Arch Summit
  • A culture of diversity of thought and background with many languages and nationalities on the team

Resumes must be submitted in English

We encourage interested and enthusiastic applicants to apply and not allow imposter syndrome to self-select out of an opportunity. We believe in hiring people as their full and authentic selves, allowing them to utilize their strengths and then helping them to learn, grow, and add to those strengths.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
  • People Operations
    • PythonLanguages
    • ReactLibraries
    • KubernetesFrameworks
    • TeradataDatabases
    • AWS (Amazon Web Services)Services
    • GitHubServices
    • Microsoft AzureServices
    • AsanaManagement
    • Google DriveManagement
    • Google DocsManagement
    • Google SlidesManagement
    • JIRAManagement
    • NotionManagement
    • DocuSignCRM
    • HubSpotCRM
    • LinkedIn SalesNavigatorCRM
    • SalesLoftCRM
    • ZoomInfoLead Gen
    • Google HangoutsCollaboration
    • SlackCollaboration
    • ZoomCollaboration
    • NotionCollaboration
    • TwistCollaboration
    • AsanaProject Management
    • Breezy HRProject Management

What are Arch Systems Inc. Perks + Benefits

Arch Systems Inc. Benefits Overview

At Arch Systems, we prioritize the well-being and professional growth of our team. Our comprehensive benefits package includes a full suite of health, dental, vision, disability, and life insurance coverage. We understand the importance of work-life balance, offering Flexible Time Off we want you to take the time you need, including an end-of-year break and an ask that all Arch-itects take at least one additional (consecutive) week off each year to recharge in addition to local holidays and religious observances. To support remote work, we provide a Home Office Stipend to get you started off on the right foot. We also have a monthly budget to help with offset some of the costs of working-from-home. We are committed to continuous learning and development, empowering our employees with a dedicated budget for expanding their skills. Join Arch Systems, where we value your health, happiness, and professional advancement. This is only the tip of the iceberg- Join Arch Systems, where we invest in your holistic success and fulfillment.

Culture
Open door policy
Team based strategic planning
Quarterly engagement surveys
Flexible work schedule
Remote work program
Diversity
Highly diverse management team
Mandated unconscious bias training
Hiring practices that promote diversity
Health Insurance + Wellness
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
Company equity
Employee stock purchase plan
Performance bonus
Child Care & Parental Leave
Generous parental leave
Family medical leave
Return-to-work program post parental leave
Fertility benefits
Vacation + Time Off
Unlimited vacation policy
Paid volunteer time
Paid holidays
Paid sick days
Flexible time off
Bereavement leave benefits
Company-wide vacation
At Arch Systems, we take the last week of the year off so everyone can begin the new year rested and ready to go!
Office Perks
Company-sponsored outings
Arch Systems hosts an annual company-wide summit as a chance for our globally dispersed team to get together in one place.
Home-office stipend for remote employees
Office set-up budget: $1000 USD (one time) Ergonomic add-ons budget: $550.00 USD (one time)
Professional Development
Job training & conferences
Promote from within
Continuing education stipend
Continuing education available during work hours
Customized development tracks
Personal development training

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