Company Description
Experian is the world's leading global information services company, unlocking the power of data to create more opportunities for consumers, businesses, and society. We are thrilled to share that FORTUNE has named Experian one of the 100 Best Companies to work for. In addition, for the last five years, we've been named in the 100 "World's Most Innovative Companies" by Forbes Magazine.
We have 20,000 people operating across 44 countries and every day we're investing in new technologies, talented people, and innovation to help all our clients maximize every opportunity.
Job Description
The Sales Manager will lead multiple Insurance sales teams. This individual will work closely with the Sales Operations Manger, Customer Support Manager and Quality/Training Manager. They will be responsible for meeting the sales goals for the department along with setting the strategy for continuous improvement.
Insurance Services Team is a digital-first insurance agency reinventing the broker model through technology, data, and human advisors. We are on a mission to make the process of finding the best auto and home insurance easy, straightforward, and transparent. We're serious about building and using technology to save our customers money, time, and hassle, and we're just getting started with what we will accomplish. We're looking for people who are just as passionate about products that help make consumers' financial lives easier as we are.
What you'll be doing
- Manage and develop the Sales department tasked with new business sales production
- Partner with leaders in both Service and Sales Operations to strategize and develop initiatives to support the sales process
- Ensure that the team is achieving established goals through setting and managing team KPIs
- Collaborate cross functionally with Sales Ops, Product, WFM, Marketing, and Analytics to achieve conversion rate goals
- Project management of process improvements such as streamlining the customer experience to increase conversion
- Use data and analysis to inform operational decisions that support overall objectives
Qualifications
What your background looks like
- Must have an active property and casualty license
- Bachelor's degree or equivalent experience
- 5+ years' experience in the Insurance Industry
- Experience managing people in a Call Center or Virtual working environment
- Experience with cross functional project management
- Experience with organizational communication strategies
- Effective problem solving and analytical skills
- An appreciation for a transparent, open and honest work environment
Additional Information
Perks
- Currently all Experian employees are working remotely.
- Paid vacation time, five sick days and two volunteer days (plus eleven paid holidays)
- Competitive pay and comprehensive benefits package, with a bonus target of 10%
- Flexible work schedule and relaxed dress code
All your information will be kept confidential according to EEO guidelines.
Experian is proud to be an Equal Opportunity and Affirmative Action employer. Our goal is to create a thriving, inclusive and diverse team where people love their work and love working together. We believe that diversity, equity and inclusion is essential to our purpose of creating a better tomorrow. We value the uniqueness of every individual and want you to bring your whole, authentic self to work. For us, this is The Power of YOU and and it reflects what we believe. See our DEI work in action!
If you live in Colorado, Connecticut or New York City, please contact us here for the salary range of this position (include this Job Title in your email). In addition to a competitive base salary and variable pay opportunity, Experian offers a comprehensive benefits package including health, life and disability insurance, generous paid time off including parental and family care leave, an employee stock purchase plan and a 401(k) plan with a company match.
Experian Careers - Creating a better tomorrow together
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