Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.

Position Summary:

Ideal candidate will be located in Boston, MA or Belfast, ME

The Senior Manager of Business Transformation within our Revenue Cycle organization will report into our Executive Director of Business Process Transformation. We are looking for an experienced healthcare professional who is excited about finding new ways to help an established and successful department drive further efficiencies and value creation. The ideal candidate is equally excited about identifying problems/crafting strategies and leading execution of initiatives that drive financial performance. This role is intended to be a healthy balance of designing strategy and executing key projects. The ideal candidate will be equal parts strategist and operator. This role will be the second hire on a new business process transformation team, so this team member will have an exciting opportunity to shape the strategy and growth of the group.

Essential Functions (Duties and Responsibilities):

• Proactively, and in partnership with Executive Director of Business Process Transformation, identify problem areas, and craft and lead initiatives to drive improvement across key revenue cycle metrics
• Independently manage the delivery of strategic operations engagements with internal stakeholders including independently developing, managing and owning overall project plans, timelines for key deliverables, and measurement/reporting of outcomes
• Build effective relationships with client groups, stakeholders, peers, and athenistas across various levels and departments
• Lead analyses, summarize findings, generate PowerPoint and Excel deliverables, and present reports or presentations to service line managers and cross-functional athena leaders
• Quantify value of initiatives and ensure initiatives will deliver the expected value

Education & Experience Required:

• Bachelor of Arts or Science degree
• Advanced degree preferred
• 7+ years of professional experience
• Deep healthcare experience with providers, payers, health-tech, or service providers. Direct healthcare revenue cycle experience and health care consulting experience preferred
• Expertise with Microsoft Office Suite, specifically Excel, Word, and PowerPoint

• Demonstrated project management skills including project plan development and execution
• Demonstrated analytical and problem-solving skills including data analysis and reporting
• Ability to travel 10-25% nationwide
• Ideal candidate will be located in Boston, MA or Belfast, ME

Knowledge & Skills:

• Excellent communication skills and effective networking with internal and external collaborators
• Significant experience presenting to high-level cross-functional leaders
• Ability to get up to speed quickly on new topics/ business problems, and an excitement to learn more about healthcare delivery and healthcare technology
• Comfort working and multi-tasking in a fast-paced, dynamic environment with the ability to adapt to changing priorities
• Demonstrated ability operating successfully in a matrixed organization, influencing cross-functional teams to achieve desired results
• Creatively challenges the status quo to find new ways of working; looks for the opportunities that arise during times of change; readily adapts to new technologies, processes, roles
• Ability to manage numerous detail-intensive, interdependent, and time-sensitive tasks and ensure the accurate completion of the same
• Aptitude for reengineering processes, tools and role(s) to improve organizational scalability, efficiency and quality
• Thoroughness in tracking numerous, detail intensive tasks while ensuring their completion and accuracy

About athenahealth

Here's our vision: To create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.

What's unique about our locations?

From an historic, 19th century arsenal to a converted, landmark power plant, all of athenahealth's offices were carefully chosen to represent our innovative spirit and promote the most positive and productive work environment for our teams. Our 10 offices across the United States and India - plus numerous remote employees - all work to modernize the healthcare experience, together.

Our company culture might be our best feature.

We don't take ourselves too seriously. But our work? That's another story. athenahealth develops and implements products and services that support US healthcare: It's our chance to create healthier futures for ourselves, for our family and friends, for everyone.

Our vibrant and talented employees - or athenistas, as we call ourselves - spark the innovation and passion needed to accomplish our goal. We continue to expand our workforce with amazing people who bring diverse backgrounds, experiences, and perspectives at every level, and foster an environment where every athenista feels comfortable bringing their best selves to work.

Our size makes a difference, too: We are small enough that your individual contributions will stand out - but large enough to grow your career with our resources and established business stability.

Giving back is integral to our culture. Our athenaGives platform strives to support food security, expand access to high-quality healthcare for all, and support STEM education to develop providers and technologists who will provide access to high-quality healthcare for all in the future. As part of the evolution of athenahealth's Corporate Social Responsibility (CSR) program, we've selected nonprofit partners that align with our purpose and let us foster long-term partnerships for charitable giving, employee volunteerism, insight sharing, collaboration, and cross-team engagement.

What can we do for you?

Along with health and financial benefits, athenistas enjoy perks specific to each location, including commuter support, employee assistance programs, tuition assistance, employee resource groups, and collaborative workspaces - some offices even welcome dogs.

In addition to our traditional benefits and perks, we sponsor events throughout the year, including book clubs, external speakers, and hackathons. And we provide athenistas with a company culture based on learning, the support of an engaged team, and an inclusive environment where all employees are valued.

We also encourage a better work-life balance for athenistas with our flexibility. While we know in-office collaboration is critical to our vision, we recognize that not all work needs to be done within an office environment, full-time. With consistent communication and digital collaboration tools, athenahealth enables employees to find a balance that feels fulfilling and productive for each individual situation.

athenahealth is committed to a policy of equal employment opportunity-that's why we recruit and hire applicants without regard to race, color, religion, sex (including pregnancy), national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law. We're happy to provide a reasonable accommodation, for those with a disability, to complete any part of the application process. If you are unable to access or use this online application process and need an alternative method for applying, please contact us at [email protected] for assistance.

https://www.athenahealth.com/careers/equal-opportunity