Join the MyCarrier team and become an integral part of our team that transforms businesses through cutting-edge integration solutions. This role offers an excellent opportunity for professional growth and the chance to make a meaningful impact on our clients' success. If you are passionate about integrations and thrive in a dynamic and collaborative environment, we encourage you to apply and join us on this exciting journey. 
 
As an Integration Implementation Specialist, your job will be to work directly with customers from project kick-off to project hand-off. You will need to understand the customer’s needs, assist them with any technical challenges that may take place during implementation, and ensure the right solutions and business logic are being deployed during the lifecycle of the project. 

The Integration Implementation Specialist will be called upon to set up project roadmaps with customers, schedule milestone meetings where needed, collaborate with cross functional teams to execute on and assist in transitioning customers to support after implementation. 

Essential Job Functions:

• Gather and prioritize projects and their requirements after they have been assigned.  
• Perform deep-dive business and technical discussions to understand and solve integration challenges between the customer and MyCarrier. 
• Support the project and our customer’s needs based on principles of reusability, security, scalability, and quality. 
• Work with product owner to prioritize customer integration requirements and track development progress to ensure timely delivery of ERP implementations. 
• Support integration customer inquiries during the lifecycle of the project by answering technical questions, setting up meetings, and escalating issues when needed. 
• Stay organized, on task, and within scope for multiple Integration projects simultaneously. 
• Comfortability with explaining technical solutions and concepts with IT resources (both internal and external). 

Keys To Success: 

• Comprehensive ERP Knowledge 

• Possess a deep understanding of ERP systems, including their functionalities, modules, and integration capabilities. 
• Stay updated with the latest trends and advancements in the ERP domain to leverage the full potential of the technology. 

• Customer-Centric Approach 

• Keep the end-users in mind throughout the integration process. 
• Understand their needs and provide user-friendly integrations that enhance their experience and productivity. 

• Adaptability and Flexibility 

• Embrace change and be open to adjusting integration strategies based on evolving business requirements or technological advancements. 

• Collaboration and Communication 

• Work collaboratively with cross-functional teams, including product owner, developers, and end-users. 
• Maintain clear and open communication channels to understand requirements and provide updates on integration progress. 

Position Requirements:

• Degree(s) in the field of Business, Engineering, Supply Chain/ Logistics and/or equivalent experience. 

• 1+ years in Project Management in a high-growth SaaS business or transportation/logistics business. 
• Experience with Microsoft Azure, API’s (REST, SOAP), JSON, Liquid, SQL, and file transfer protocols (FTP, SFTP, AS2) highly desirable. 
• LTL / Truckload Freight, Transportation and Logistics industry experience required.