People Operations Coordinator & Office Manager

| London, Greater London, England, GBR | Hybrid
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At Deputy, we empower businesses to build thriving workplaces - ones where staff are engaged, customers are served well, businesses are legally compliant, and companies’ profits thrive. Our reach extends across 70+ countries worldwide, serving more than 320,000 workplaces. 


Deputy is a global SaaS workforce management company headquartered in Sydney, San Francisco, and London, backed by top investors and recently surpassed 100m ARR. We've helped millions of workers across industries and aim to empower 60% of the global workforce. If you're passionate about improving the world of work, one shift a time, join us at Deputy and help shape the future of hourly employment!


You do not need to match every listed expectation to apply for this position. Here at Deputy, we know that diverse perspectives foster the innovation we need to be successful, and we are committed to building a team that encompasses a variety of backgrounds, experiences, and skills.


We are seeking a dynamic and organized individual to join our team as a People Operations Coordinator & Office Manager. In this hybrid role, you will be responsible for managing the day-to-day operations of our UK office while also providing support for people administration across the UK and US regions. The ideal candidate will possess strong organizational skills, attention to detail, and a proactive mindset to ensure the smooth functioning of both office and HR-related tasks.

Office Management Responsibilities:

  • Oversee the daily operations of the UK office, including facilities management, supplies procurement, and vendor management.
  • Manage office budgets and expenses, ensuring cost-effectiveness and adherence to company policies.
  • Coordinate office events, meetings, and employee activities to foster a positive and thriving work environment.

People Operations Responsibilities:

  • Assist with various HR administrative tasks such as employee onboarding, offboarding, and maintaining personnel records.
  • Manage employee benefits administration, including enrollment, changes, and inquiries, ensuring compliance with local regulations and company policies.
  • Collaborate with the HR team to develop and implement HR policies, procedures, and initiatives to support the overall employee experience.

Tier 1 Employee Relations Responsibilities:

  • Serve as the first point of contact for employee inquiries and provide Tier 1 Employee Relations Support, including listening to employee concerns and connecting them with the appropriate resources and support.

Cross-Regional Support Responsibilities:

  • Provide administrative support for people operations activities in both the UK and US regions, including but not limited to payroll processing, leave management, and employee data management.
  • Serve as a point of contact for employee inquiries and escalate complex issues to the appropriate People Team personnel as needed.
  • Ensure compliance with relevant employment laws and regulations in both the UK and US, staying abreast of changes and updates that may impact HR practices.

Qualifications:

  • Bachelor's degree in Human Resources, Business Administration, or related field.
  • 2+ years of experience in office management, HR administration, or a related role.
  • Familiarity with UK employment laws and regulations; knowledge of US employment laws is a plus.
  • Strong communication and interpersonal skills, with the ability to interact effectively with employees at all levels.
  • Proficiency in Google Suite and HRIS software; experience with Rippling or similar HRIS platforms is preferred.
  • Excellent organizational skills and the ability to multitask and prioritize tasks effectively in a fast-paced environment.

Employee Perks

- Highly collaborative working environment

- Flexible co-working space in central London at Uncommon Liverpool St 

- Free happy hours, afternoon tea, networking, and professional events

- Employee stock ownership from Day 1

- Employee pension matching programme

- Private health and dental insurance

- Paid parental leave to support you and your family

- Flexible holiday time, including 2 celebration days per year for those special moments

- Work from home stipend to help you get set up and succeed from home


Deputy believes in equal opportunity and that inclusiveness and diversity promotes innovation. Our global team members are from a variety of cultures. And we welcome different perspective and skills. 


#LI-Hybrid


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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
  • People Operations
    • GolangLanguages
    • JavaLanguages
    • JavascriptLanguages
    • KotlinLanguages
    • PHPLanguages
    • PythonLanguages
    • SqlLanguages
    • CircleCIFrameworks
    • DockerFrameworks
    • GraphQLFrameworks
    • Vue.jsFrameworks
    • ConfluenceManagement
    • Google DriveManagement
    • JIRAManagement
    • DocuSignCRM
    • Google HangoutsCollaboration
    • SlackCollaboration

What are Deputy Perks + Benefits

Deputy Benefits Overview

Deputy offers a wide range of perks and benefits to enhance our employees’ satisfaction and well-being!

Flexible work arrangements provide Deputies with the option to work from the office, remotely, or a combination of both, promoting work-life balance.

Generous vacation time includes 4 weeks of PTO per year, in addition public holidays and paid sick/personal days. All employees receive Celebration days, additional PTO, for special occasions such as birthdays and cultural festivals, and paid volunteer days to encourage community involvement.

Paid parental leave offers up to 4 months for new parents, with the ability to stack statutory leave in applicable cities/states for more leave coverage.

Equity in the company is fostered through employee stock ownership plans (ESOP) or stock options, along with performance-based bonuses for eligible roles.

A work-from-anywhere policy allows employees to work remotely from any company approved locations around the world.

Comprehensive health and wellness benefits encompass medical, dental, and vision insurance, mental health support, fitness memberships, gym discounts, and wellness programs, demonstrating a commitment to employee health and happiness!

Culture
Volunteer in local community
Day off for your birthday
Deputy gives all employees 2 Celebration days a year, deputies can use these days to take leave on their birthday or other holidays they wish to celebrate.
Hybrid work model
Flexible work schedule
We all work best in our own ways, and we trust Deputies to get their shift done.
Remote work program
Deputies work on a Hybrid model, you are able to work remotely when able and attend the office when needed.
Health Insurance + Wellness
Flexible Spending Account (FSA)
Dental insurance
Vision insurance
Health insurance
Life insurance
Mental health benefits
Financial & Retirement
401(K) matching
Employee stock purchase plan
Performance bonus
Child Care & Parental Leave
Generous parental leave
Vacation + Time Off
Generous PTO
Paid holidays
Paid sick days
Office Perks
Free snacks and drinks
Home-office stipend for remote employees
Professional Development
Promote from within

Additional Perks + Benefits

At Deputy, we always want our employees to feel their best and we put importance on creating a positive and supportive work environment that promotes well-being and productivity! We actively seek out employee feedback through regular surveys, one-on-one meetings, and open forums encouraging employees to share their ideas and suggestions for improvement to ensure benefits and perks are representative of what is important to our team.

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