Lead Business Systems Analyst (Salesforce/Revenue Cloud)
What is the role?
We are looking for a Lead Business Systems Analyst (Salesforce/Revenue Cloud) to join the Salesforce Operations team. This candidate will work closely with our internal Finance and Deal Desk teams in order to simplify and enhance the quote-to-cash process. The ideal candidate follows Salesforce best practices, understands complex data models, enjoys documentation, and maintains sound business acumen. All candidates will have solid technical expertise in process automation (Flows, Price Rules, Product Rules, Approval Rules, etc.).
Responsibilities (What You’ll Do):
- Proactively work with business stakeholders and internal business technology teams to deliver scalable solutions
- Design, document, and implement solutions on Sales Cloud and Salesforce CPQ
- Analyze business processes and related systems to identify areas for improvement
- Manage standard Salesforce and Salesforce CPQ objects and records (Quote Templates, Quote Terms, Contracts, Orders, Subscriptions, Opportunities, etc.)
- Identify opportunities to optimize the use of Salesforce CPQ, including Advanced Approvals
- Partner closely with our GTM Operations teams to simplify the reporting of ACV and customer entitlements
- Develop and maintain documentation for presentation and enablement
Qualifications (What You Bring):
- Strong desire to learn. You are energized when new features and technologies become available and eager to understand them in order to maximize their potential
- 5+ years of hands-on experience with Salesforce Sales Cloud and Salesforce CPQ configuration
- BA/BS degree in Computer Science, Business, Finance, similar technical field of study, or equivalent practical experience
- Must have attention to detail, excellent written and verbal communication, and interpersonal skills
- Familiarity with third-party Salesforce Packages (Vivun, 6Sense, Certinia, Clari, LeanData), a plus
- Certifications:
Salesforce Business Analyst
Salesforce CPQ Specialist
Salesforce Advanced Administrator
What makes ThoughtSpot a great place to work?
ThoughtSpot is the experience layer of the modern data stack, leading the industry with our AI-Powered Analytics and natural language search. We hire people with unique identities, backgrounds, and perspectives—this balance-for-the-better philosophy is key to our success. When paired with our culture of Selfless Excellence and our drive for continuous improvement (2% done), ThoughtSpot cultivates a respectful culture that pushes norms to create world-class products. If you’re excited by the opportunity to work with some of the brightest minds in the business and make your mark on a truly innovative company, we invite you to read more about our mission, and apply to the role that’s right for you.
ThoughtSpot for All
Building a diverse and inclusive team isn't just the right thing to do for our people, it's the right thing to do for our business. We know we can’t solve complex data problems with a single perspective. It takes many voices, experiences, and areas of expertise to deliver the innovative solutions our customers need. At ThoughtSpot, we continually celebrate the diverse communities that individuals cultivate to empower every Spotter to bring their whole authentic self to work.
We’re committed to being real and continuously learning when it comes to equality, equity, and creating space for underrepresented groups to thrive.
Research shows that in order to apply for a job, women feel they need to meet 100% of the criteria while men usually apply after meeting 60%. Regardless of how you identify, if you believe you can do the job and are a good match, we encourage you to apply.
About ThoughtSpot
The world’s most innovative companies use AI-Powered Analytics from ThoughtSpot to empower every person in their organization, from C-suite executive to frontline employee, with the ability to ask and answer data questions, create and interact with data-driven insights, and use these insights to make informed decisions and take action. ThoughtSpot is simple enough for any business person to use, yet built to handle even the largest, most complex data, wherever it may reside. That’s why customers like T-Mobile, BT, Snowflake, HubSpot, Exxon, Daimler, Medtronic, Hulu, Nasdaq, OpenTable, Huel, and Nationwide Building Society have turned to ThoughtSpot to transform their data driven decision-making cultures.
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