Food and Beverage Associate (Part-Time)

| Oakland, CA, USA | Hybrid
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Who We Are:
Crafty's mission is to help companies craft better workplaces by providing the services and technology to deliver a modern, comprehensive food & beverage program for their employees, no matter where they work. After operating with a vertically integrated supply chain (i.e., directly fulfilling orders from Crafty-operated distribution centers) in Chicago and the Bay Area, our team launched a third party fulfillment model that has rapidly scaled our coverage into over 25 markets globally, in just a year's time.
At Crafty, we have a diverse, high-powered team, composed of folks in technology, supply chain operations, field operations, sales, account management, and more. Our workplace is dynamic, fast-paced, and just plain fun; we pride ourselves in having an amazing mix of humans who make up our team!
Crafty Food & Beverage Associates are the face of our in-office Concierge pantry program. They are the human element and the happy face that leads client-site execution on a daily basis. It is a high-energy role for people who derive positive energy from being on their feet and around people.
This role is a part-time, hourly role within Crafty. This role supports one of our San Mateo clients Monday through Friday 6am-10am by performing the below duties:
80% - Food & Beverage Program Execution

  • Organizing and stocking of product in all applicable areas of the client site
  • Merchandising all products to Crafty's operational standards
  • Maintaining equipment on a daily and weekly basis
  • Cleaning equipment, shelving, and counters throughout each shift
  • Managing inventory of all Crafty-supplied product in the space on a predetermined cadence, as needed, within the Crafty Platform (application)
  • Receiving and organizing deliveries in accordance to Crafty's operational processes
  • Must be able to remain in a stationary position 50% of the time and be able to push/pull/lift boxes weighing up to 50 pounds across the client site for various needs


10% - Hospitality and Problem Solving

  • Building a relationship with each client while servicing their space, including checking in on any recent product changes or equipment issues
  • Maintaining professional composure and a hospitable attitude while completing daily tasks
  • Developing a deep understanding of your client site so you can proactively plan for any issues that may arise during your shift


10% - Internal Communication

  • Acting as the "eyes and ears" of Crafty at your client site; sharing observations and recommendations with your manager on a regular cadence
  • Observing slow and fast moving products, and making recommendations to your manager
  • Communicating any issues, needs, or upcoming changes or events at your client site to the your manager
  • Using Slack to communicate with different stakeholders on a daily/weekly basis


This role reports directly to a Client Operations Manager or an F&B Supervisor.
Who we are looking for:
You are:

  • Extraordinarily organized. Detail-orientation is an absolute must. You have tried-and-true methods in your arsenal for staying organized and on top of it all.
  • Extremely hard working. We are a startup with the mentality that no job is too big or too small for us. You hustle because that's just how you work.
  • Adaptable. You know that in the operations world, you could have all your careful plans derailed. You know how to stay motivated and adapt as the day goes on.
  • Calm and collected. This is crucial in joining our field operations team. On a day where everything that could go wrong has gone wrong, you find a way to stay positive.
  • Empathetic. As a team member, you care for those you work with. As someone who will work with various departments, you view all things with an empathetic lens.
  • Great at Communicating. You are open with your manager about what you need to be successful and have a professional communication style with clients.
  • Experience working with high technology coffee machines
  • Experience in Merchandising, Hospitality, or Food & Beverage


Who we are:
Crafty's mission is to help companies craft better workplaces by providing the services and technology to deliver a modern, comprehensive food & beverage program for their employees, no matter where they work. After operating with a vertically integrated supply chain (i.e., directly fulfilling orders from Crafty-operated distribution centers) in Chicago and the Bay Area, our team launched a third party fulfillment model that has rapidly scaled our coverage into over 25 markets globally, in just a year's time.
At Crafty, we have a diverse, high-powered team, composed of folks in technology, supply chain operations, field operations, sales, account management, and more. Our workplace is dynamic, fast-paced, and just plain fun; we pride ourselves in having an amazing mix of humans who make up our team!
What we offer:
Our people mean everything to us. When you join Crafty, you're joining a team of passionate, smart hooligans who work incredibly hard and know how to get things done. Building the structure to support our team as it continues to grow will have a tremendous impact in enabling our growth today and shaping the company that we become. Our cash compensation amount for this role is $24.00 an hour in Menlo Park.
Crafty provides equal employment opportunities (EEO) to all employees and applicants for employment without discriminating against race, color, religion, sex, sexual orientation, national origin, age, disability or genetics.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • RubyLanguages
    • ReactLibraries
    • Ruby on RailsFrameworks
    • PostgreSQLDatabases
    • Google AnalyticsAnalytics
    • TableauAnalytics
    • AbstractDesign
    • FigmaDesign
    • IllustratorDesign
    • InVisionDesign
    • MiroDesign
    • PhotoshopDesign
    • SketchDesign
    • AsanaManagement
    • ConfluenceManagement
    • Google DriveManagement
    • Google DocsManagement
    • Google SlidesManagement
    • TrelloManagement
    • WordpressCMS
    • HubSpotCRM
    • ApolloLead Gen

An Insider's view of Crafty

How does your team reward individual success?

At Crafty, if you have something nice to say about a teammate, you say it often and you say it loudly. You can nominate people for company value awards, but there's already an established culture of giving meaningful praise whenever it strikes us. It doesn't matter if you don't feed off of it, it's happening whether you're in the room or not.

Jane

Sr. Brand Content Specialist

How do you collaborate with other teams in the company?

The technology we build is an integral part of the day to day operations for other teams. We work with them to create new tools and features that will help them serve our clients and make our operations run as smoothly as possible. This makes our collaboration with other teams unique in that they become our users or stakeholders!

Kelley

Product Manager

How has your career grown since starting at the company?

Working at Crafty allows me to flex my food and beverage skills AND expand my expertise. I’ve learned all about account management, procurement, and delivery operations. Being part of a startup that values transparency gives me a strong grasp on how each piece of a company complements the other and provides endless opportunities for growth.

James

Catering Support Specialist

How do you make yourself accessible to the rest of the team?

To continue to grow and scale at Crafty, it’s important that we make a conscious effort to put our people first. I have told each and every one of my team members that I lead with a Servant Leadership mindset - giving them the guidance and resources to do their jobs, while valuing them as people and trusting them to innovate and make decisions.

Sarah

Sr. Director of Marketing

What makes someone successful on your team?

Being on the Crafty team means being truly valued, seen, and respected - no matter what role you play. As a veteran barista in the Chicago service industry, I can tell you - that's kind of everything. At Crafty, EVERY person is an essential part of the whole.

Kat

Field Coordinator

What are Crafty Perks + Benefits

Culture
Volunteer in local community
Crafty has a number of employees involved with local non-profit organizations. We have worked with Cara Collective and WINGS in Chicago as some of our team members are on the board of both.
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Quarterly engagement surveys
Hybrid work model
In-person all-hands meetings
Employee awards
Remote work program
Diversity
Documented equal pay policy
Highly diverse management team
Mean gender pay gap below 10%
Health Insurance + Wellness
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Financial & Retirement
401(K)
401(K) matching
Company equity
Performance bonus
Child Care & Parental Leave
Generous parental leave
Family medical leave
Vacation + Time Off
Generous PTO
Paid holidays
Paid sick days
Office Perks
Company-sponsored outings
Free snacks and drinks
Some meals provided
Every Tuesday we cater lunch for all our teams. We also have frequent team breakfasts.
Company-sponsored happy hours
Relocation assistance
Mother's room
Professional Development
Promote from within
Online course subscriptions available
Paid industry certifications

Additional Perks + Benefits

A unique perk that Crafty provides is a monthly stipend for each employee to spend on our website called Crafty in a Box. This allows our team members to send snacks straight to their door to support our hybrid working model. Or if you feel as though you have plenty of snacks at home, you can use your credit to send a box of goodies to a friend or loved one.

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