Started in 2016, FreedomCare is a Healthcare company that is innovating and revolutionizing the way home care is delivered. We bring dignity and support to patients needing care in their homes and to the caregivers who care for them. We’re the largest consumer-directed home care agency in NY State, and are continually expanding our areas of focus including operations in other states and tech-based innovations.  

We pride ourselves on our values which drive the level of care that we deliver to our patients:

• Here For You (An attitude of service, empathy, and availability)
• Own It (Drive and ownership)
• Do the Right Thing (High integrity)
• Be Positive (Great attitude and a can-do positive approach to challenges)

Join our team and make a positive impact on the lives of others! We are looking for a Community Outreach Specialist for our team in Arizona. 

This is a hybrid role with a required commute of 2-3 days per week to our office in Phoenix, AZ. 

Department & Position Overview: 

The Community Outreach Representative will serve as the key point of contact for all professional patient referrals within their territory.  Accounts will consist of hospitals, skilled nursing facilities, rehabilitation centers, senior centers, senior housing facilities and other identified opportunities. 

This position will be responsible for growing the number of professionals within the territory and achieving the number of direct patient referrals to meet or exceed monthly referrals numbers. 

Every Day You Will: 

• Develop and maintain strategic business partnerships in designated territory that result in driving consistent patient referrals 
• ​​​​​​​​​Drive 30 or more appropriate direct referrals each month, producing an outcome of 13 or more on-care consumers per month from your direct referral pipeline 
• Nurture relationships to be the “go to” thought leader and resource for consumer directed services locally 
• Familiarize yourself with the healthcare professionals ecosystem to determine how FreedomCare can best fit into serving their patients and caregivers 
• Leverage cold calling, appointments, in person meetings and marketing techniques to achieve goals 
• Lead informational presentations with hospitals, skilled nursing facilities, rehabilitation centers, senior centers, senior housing facilities and other identified opportunities 
• Attend and represent FreedomCare at local health and wellness events/expos  
• Will organize the FreedomCare team to participate in events that deepen our relationships such as volunteer activities. 
• Willingness to comply with company policies and government regulations 
• Ability to remain adaptable and resilient to all situations with an optimistic outlook and cast a positive shadow that is aligned with our culture and Core Values. 

Ideal Candidate Will Possess: 

• 5+ years of experience within business development or outbound sales
• Healthcare field business development experience
• Experience leveraging Salesforce or other CRM platform 
• Understand and appreciate the needs of healthcare professionals and the consumers they serve in order to provide appropriate assistance needed for consumer directed services 
• Appreciation for the hustle to execute a sale and the compassion about providing a quality customer experience 
• Demonstrated success in a metric/quota-driven environment with a focus on driving results 
• All-star relationship builder with excellent communication and presentation skill 
• Strong analytical, organization and time management skills 
• Creative problem-solving skills to develop new ideas and outreach tactics 
• Proven ability to develop opportunities from ideation to execution 
• Ability to travel in the local territory up to 70% of the time as needed by scheduled appointments or to meet the customer needs and reliable transportation 
• Ability to travel outside of local region, for regional or national meetings 
• Access to reliable and consistent transportation 

Nice-to-Haves: 

• Business development experience within home care setting  
• Bachelor’s degree 
• Bilingual Spanish

Why work at FreedomCare?

We are here for you and committed to providing a best-in-class employee experience. We offer competitive compensation, medical benefits, retirement plans, wellness programs, fun company events and ongoing learning opportunities to grow your career.

This is a place where your voice matters, where we build great relationships, and your work has meaning and a tangible positive impact on others!

At FreedomCare, we celebrate diversity and are committed to creating an inclusive environment for all employees. We are an Equal Opportunity Employer and do not discriminate based upon race, religion, color, national origin, ancestry, age, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, status as a protected veteran, status as an individual with a disability, citizenship or immigration status, or other applicable legally protected characteristics.

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