Clinical QA Analyst [Contractor]
✍🏽 About Writer
AI your people will love. That's our vision, and it contains multitudes :-)
AI
your people
will love.
We're filling a big need for generative AI built ground-up for the needs of enterprises and embraced by their teams. As generative AI became a board-level initiative almost overnight for most enterprises, our market matured dramatically and we benefit from that tailwind. Our product is highly differentiated, our roadmap is transformative, and our customers are happy and vocal.
We are seeking a highly motivated and detail-oriented Clinical Quality Assurance Analyst to join our dynamic team. As a Clinical Quality Assurance Analyst, you'll play a crucial role in ensuring the highest standards of quality and compliance in the development and implementation of our healthcare applications. Your expertise and attention to detail will contribute to the overall success of our organization in delivering safe and effective healthcare solutions to our Enterprise customers.
Initial Responsibilities:
Conduct comprehensive reviews of the outputs of our clinical applications (usually forms of medical record summaries or decision supports), assessing them for accuracy and quality of medical language
Collaborate with our Customer Operations and Healthcare Industry leaders to develop and implement quality assurance processes and procedures
Guide our technical and customer support teams in how to develop and implement applications in customer clinical workflows
Eventual potential responsibilities:
Monitor and track quality metrics, generating reports and presenting findings to management
Provide training and support to customer support teams on quality assurance processes and procedures
Requirements:
Bachelor's degree in a relevant field (Pharmacy, Nursing, or a related discipline). Advanced degree preferred
Minimum of 2 years of experience in quality assurance, including chart review within healthcare or the pharmaceutical industry
Excellent attention to detail and ability to analyze complex data and documentation
Strong problem-solving and critical-thinking skills
Effective communication and interpersonal skills, with the ability to collaborate with cross-functional teams
Proficient in Gsuite, Slack, Zoom
Certification in quality assurance (e.g., Certified Quality Auditor, Certified Quality Manager) is a plus
Curious to learn more about who we are and how we operate? Visit us here
🍩 Benefits
Benefits & perks
Generous PTO, plus company holidays
Medical, dental, and vision coverage for you and your family
Paid parental leave for all parents (12 weeks)
Fertility and family planning support
Early-detection cancer testing through Galleri
Flexible spending account and dependent FSA options
Health savings account for eligible plans with company contribution
Annual work-life stipends for:
Home office setup, cell phone, internet
Wellness stipend for gym, massage/chiropractor, personal training, etc.
Learning and development stipend
Company-wide off-sites and team off-sites
Competitive compensation, company stock options and 401k
Writer is an equal opportunity employer and is committed to diversity. We don't make hiring or employment decisions based on race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other basis protected by applicable local, state or federal law. Under the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.