Client Services Fellow

| New York, NY, USA | Hybrid
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Applecart is the leading technology company creating a new category of “Decision Maker Marketing”. The most important decisions are made by the hardest people to reach and influence. Historically, C-suite leaders have lacked the tools to reach the stakeholders that matter most to their business. The C-suites of hundreds of Fortune 500 companies, major agencies, trade associations, nonprofits, and governments use Applecart to put their best content in front of business critical decision makers and those they trust —  from policymakers and investors to CEOs, key employees, members of the media and more. Decision makers are informed by what they read, learn from advisors, hear from colleagues, and discuss with family and friends. To break through to them, you must reach them through the only channel that really moves them: those they know and trust. Applecart’s platform uses publicly available or fully permissioned data to map billions of social relationships between nearly every American adult and enable clients to deliver content directly to decision makers and those that matter most to them.

We are hiring a Client Services Fellow in our New York City office.

About the Role:

You will be responsible for coordinating projects contributing to major marketing, communications, digital advertising, and analytics efforts on behalf of some of the country’s most prominent companies, trade associations, nonprofits and advocacy organizations. In this role, you would help to communicate the value and impact of Applecart’s unique targeting to support clients across their corporate reputation, public affairs, and B2B marketing opportunities and challenges. You would work with a talented team of strategists, data scientists, and analysts who, together, impact marketing campaigns and policy outcomes for Applecart’s high profile clients. This is an entry level, full-time, 6-month contract position paid hourly with potential to convert to a full-time position.

What You’ll Do:

  • Serve as a core team member on select accounts; coordinate with colleagues to manage project timelines and delivery process; join client and partner calls
  • Draft eye-catching materials and reports for clients
  • Stay abreast of developments in the industry, research trends in the news, conduct market research, and inform both client objectives as well as Applecart’s business and product development priorities
  • Contribute to strategy for major marketing, advertising, and advocacy efforts
  • Communicate clearly, comfortably, and expertly about the company’s product offerings, verbally and in written form

Experiences and Capabilities You Bring:

  • Strong interest in marketing, communications, advertising, business, management consulting, public policy, economics, international affairs, technology, data analytics, or a related field
  • Impeccable attention to detail and strong organizational and time management skills 
  • Ability to thrive in a high-paced, entrepreneurial environment and manage multiple tight timelines while maintaining a cool confidence
  • Excellent written and verbal communication skills
  • Proficiency in Powerpoint and Excel

Preferred Qualifications:

  • Exposure to client services and project management
  • Understanding of best practices for measuring and reporting on the performance of digital advertising campaigns
  • Digital advertising campaign experience with major platforms (Meta Business Manager, LinkedIn Campaign Manager, Google Search, and Twitter Ads)
  • Understanding of the operations of a digital, marketing, communications, analytics and/or political consulting or public affairs firm
  • History of being a self-starter

This is a hybrid role. Work from anywhere on Monday and Friday and in Applecart’s New York City office Tuesday through Thursday. 

Compensation:

The hourly rate for this role is $28/hr. The pay rate provided for this role is specific to candidates located in the New York City area.

A few facts about us:

  • Applecart’s platform has been used by hundreds of industry-leading clients spanning Fortune 500 companies like Blackstone and Intuit, leading nonprofit organizations like the Environmental Defense Fund, and top-tier communications and public affairs firms like Teneo, Sard Verbinnen, and Weber Shandwick.
  • Applecart is growing quickly — 2023 was the fourth year in a row that we doubled the previous year’s bookings. 
  • Our senior leadership team includes two members of the Forbes 30 under 30 list for Marketing and Advertising, the former Head of Product at Moat, Oracle’s online ad measurement platform, a former senior White House advisor, an early sales leader at Google and Twitter, two of the Democratic Party’s most successful pollsters and strategists, and alums of top-tier organizations like Bain, Amazon and Simpson Thacher.
  • Our investors include global sports, entertainment and marketing giant Endeavor, KKR Co-Founder Henry Kravis, entrepreneur Chris Burch, a founder of Palantir, senior engineering leaders at Twitter and Yelp, former Fortune 50 and advertising agency CEOs, and a number of well-known venture capitalists. Endeavor CEO Ari Emanuel and Owl Capital Managing Partner Jennifer Fonstad serve on our board.
  • Our work has been featured on Morning Joe on MSNBC, BloombergTV and The Colbert Report, and in Axios, BusinessWeek, the Associated Press, Forbes, the Washington Post, and Politico, among many others.
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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavascriptLanguages
    • PythonLanguages
    • ScalaLanguages
    • SqlLanguages
    • Google AnalyticsAnalytics
    • TableauAnalytics
    • AsanaManagement
    • Google DriveManagement
    • Google DocsManagement
    • Google SlidesManagement
    • TrelloManagement
    • DocuSignCRM
    • HubSpotCRM

An Insider's view of Applecart

What are some social events your company does?

Applecart does a great job of planning regular social events - even during this crazy pandemic world. We've been laser tagging and karaoke-ing. We've gone to comedy shows, cooking classes and summer sunset cruises. It's great to work at a place that invests so much into making sure that we have fun with each other and strengthen our team bond.

Mariah

Director of Digital Strategy

What kinds of technical challenges do you and your team face?

Our team supports a reasonably wide range of tech products from data science and data engineering to software engineering and Dev Ops. As a result, it becomes necessary to build skills as well as context in various parts of the technical implementation of our business. This is both challenging and rewarding.

Rekha

Senior Data Scientist

How has your career grown since starting at the company?

I started as an intern at Applecart and have grown into a Senior Associate on the Client Services team. When I started, I was nervous to present work to the team and now I consistently lead calls with big clients. I’ve grown in terms of my skills, confidence, and overall community with my coworkers. Applecart has enabled me to be my best self!

Marissa

Manager, Campaigns

What is your vision for the company?

Technology transformed how businesses market to consumers, but it never disrupted how businesses market to senior decision makers. Applecart is creating a new market for what we call "Decision Maker Marketing.” We transform how the world’s biggest companies and causes do everything from employee engagement and government relations to b2b sales.

Matt

Co-CEO/Co-Founder

What are some social events your company does?

Honorable mentions go to karaoke but my favorite company social event is our Applecart Book Club (ABC). Every few months we vote on a book to read for the next meeting. We order wine, assorted cheeses and crackers and talk about the book. Applecart has a great diversity of people and opinions, so our discussions are always engaging and lively.

Sam

Lead Analyst

What are Applecart Perks + Benefits

Applecart Benefits Overview

Applecart offers a variety of Medical, Dental and Vision plans our full-time employees and their eligible dependents. We also offer:

• Pre-tax commuter benefits
• 401k plan with company match
• $300 workstation budget to personalize your space (headphones, drawer or cabinet add-ons, tablet, etc.) in addition to a MacBook Pro, two monitors, keyboard and mouse/trackpad
• An annual learning budget
• 35 PTO days annually plus 13 company holidays
• 16 weeks of fully-paid parental leave to primary and secondary caregivers, inclusive of birth and adoption

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Pair programming
Open office floor plan
Employee resource groups
Employee-led culture committees
Hybrid work model
In-person all-hands meetings
We hold monthly all-hands meetings in our NYC office. All departments have the opportunity to present an update and we cater lunch for the entire team.
Flexible work schedule
Remote work program
Our office is open for those who choose to utilize it (and are fully vaccinated) but employees have the freedom to work remotely every day if they choose to.
Diversity
Documented equal pay policy
Dedicated diversity and inclusion staff
Highly diverse management team
Mandated unconscious bias training
Mean gender pay gap below 10%
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance + Wellness
Flexible Spending Account (FSA)
Applecart's Flexible Spending Account (FSA) through BenefitWallet helps employees cover out-of-pocket medical expenses with pre-tax contributions.
Disability insurance
Dental insurance
Applecart pays 75% toward our 3 Aetna & MetLife Dental plans for all our full-time employees and their eligible dependents.
Vision insurance
Applecart pays 75% toward 2 affordable vision insurance plans through Aetna for all our full-time employees and their eligible dependents.
Health insurance
Applecart pays 75% toward our 6 Aetna Medical plans for all our full-time employees and their eligible dependents.
Life insurance
Wellness programs
Applecart's health and wellness program includes company mental health days, a free Headspace account, Friday morning yoga sessions and more!
Mental health benefits
Wellness days
Financial & Retirement
401(K)
Applecart's 401(k) retirement plan offers a broad selection of stocks, bonds and index funds to choose from. Full-time employees are eligible from day one.
401(K) matching
Applecart uses Slavic as our 401(k) provider. We match 100% of the first 3% and 50% of the next 2%.
Company equity
We believe all employees should have ownership in the work we do. All full-time employees receive options that vest over a four-year period, as part of their compensation package.
Performance bonus
All full-time employees are eligible for an annual performance bonus.
Pay transparency
Child Care & Parental Leave
Generous parental leave
Applecart offers up to 16 weeks of fully-paid parental leave, inclusive of birth and adoption, for both parents.
Family medical leave
Return-to-work program post parental leave
Company sponsored family events
Fertility benefits
We partner with Kindbody to offer discounted fertility services to our employees.
Vacation + Time Off
Generous PTO
Applecart offers 30 PTO days and 5 sick days annually. We encourage employees to take full advantage of these days!
Paid holidays
Paid sick days
Applecart offers 5 paid sick days per year and encourages employees who aren't feeling well to stay home.
Flexible time off
Bereavement leave benefits
Office Perks
Commuter benefits
Applecart offers pre-tax commuter benefits for all employees.
Company-sponsored outings
We hold frequent company events like happy hours, cooking classes, VR World, comedy clubs, summer boat cruises, paint & sip, karaoke, escape the room, bowling, and plenty more!
Free snacks and drinks
We have a fully stocked kitchen including unlimited healthy (and not so healthy) snacks, soft drinks, coffee, tea and a Bevi for your sparkling and flavored water desires!
Some meals provided
We love to eat here - Applecart has frequent catered lunches, team dinners and bagel Fridays!
Company-sponsored happy hours
Our team loves a good happy hour! When in the office, we have weekly happy hours.
Recreational clubs
Relocation assistance
Home-office stipend for remote employees
All new hires are have a $300 workstation budget to personalize your of office or at-home space.
Mother's room
Professional Development
Job training & conferences
All employees can use their annual learning budget for trainings, courses and conferences.
Lunch and learns
Applecart hosts monthly lunch and learns with external and internal speakers.
Promote from within
Mentorship program
Online course subscriptions available
Customized development tracks
Personal development training

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