Channel Account Manager - Germany

| Munich, Bavaria, DEU | Remote
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All roles at JumpCloud are Remote unless otherwise specified in the Job Description.


About JumpCloud

JumpCloud® helps IT teams and Managed Service Providers (MSPs) Make Work Happen® by centralizing management of user identities and devices, enabling small and medium-sized enterprises to adopt Zero Trust security models. JumpCloud has been used by more than 200,000 organizations, including GoFundMe, Grab, ClassPass, Beyond Finance, and Foursquare. JumpCloud has raised over $400M from world-class investors including Sapphire Ventures, General Atlantic, Sands Capital, Atlassian, and CrowdStrike. Our teams are growing fast, too, and we're looking for talent across engineering, sales, customer success, marketing, product management, and more. Join our team of dedicated, passionate, and creative people who are eager to change the IT industry forever.


About the Role:

We are seeking a smart & highly-driven Channel Manager. This role will be the primary point of contact for new and some existing Channel Sales Partners in Europe, from qualifying partners through to onboarding and selling with / through partners, you will play a key role in establishing a strong ecosystem of JumpCloud partners (Value-Added Resellers and Managed Services Partners) in one of the key Territory in Europe, i.e. UK&I/North, Germany/DACH and France/Benelux. 


We work in a Product Led Growth model serving IT professionals and business stakeholders to help them improve the security posture of their organization and to increase the effectiveness of their IT organization. The market we address is the commercial segment made of SMBs and companies of up to a few thousands employees, many of which rely on their IT services partners to provide their Identity Access Management / Directory Services solution. This is a unique opportunity to join a fast-growing sales team in Europe, making an impact by contributing to building the partner / sales business in the Europe region overall.


Key Metrics:

  • Recruitment & Onboarding New Partners (VAR & MSP's)
  • Business Development Plans managed with Focused Partners 
  • Pipe Generation Activities co-managed with Partners; 
  • Partner Enablement & Certification KPIs;
  • New Logo / ARR $ generated 
  • Partner Ecosystem KPIs in Territory [#of partners activated, % ARR $ generated by Partners, …]

Responsibilities:

  • Identify a small set of key partners in your Territory and proactively target them to become JumpCloud partners through a mix of marketing programs (working with the channel marketing team) and direct outbound activities
  • Lead the qualification and signing of new Partners from beginning to end
  • Activate New VAR and/or Distris Partners for JumpCloud and manage the overall Partner Relationship across all aspects [New Business, Customer/Partner Success, Sales & Technical enablement, etc.]
  • Collaborate with Marketing and other key stakeholders in programs and projects covering Partner/Channel enablement as well as Pipe Generation with partners
  • Take ownership and be accountable for the delivery of KPIs set in the Business Development Plan with Partners 
  • Build and maintain a strong pipeline of sales opportunities with partners, assist partners through the sales cycle as required, helping close key transactions. Specifically:
  • Work with VAR Partners and the JumpCloud Account Executive Sales team in an overlay capacity where VARs Partners are selling with the JumpCloud Account Executive Teams to Targeted ‘Digital/Cloud-Native’ Accounts; and 
  • Close New Business opportunities and own the Sales Forecast with MSP and focused VAR partners selling into other SMB market segments (i.e. non-Digital/Cloud Native)
  • Maintain the relationship with the partner ecosystem and hold regular business reviews / QBRs 
  • Be the facilitators and go-to persons for partners for other Jumpcloud teams & functions [Marketing, Support/Ops]; 
  • Direct the partners to the right people / teams; 
  • Ensure that the Partner is following standard operational GTM / Sales processes
  • Maintain knowledge of market conditions and competitive activities

Skills and Knowledge:

  • Experience selling technology solutions to SMB and midmarket focused SI/MSP’s and / or Value-Added Resellers
  • Experience generating 3x to 4x pipelines for B2B sales deals
  • Technology sales experience in B2B environment
  • Experience selling and prospecting to new customers
  • Experience following a defined sales process
  • Experience selling technology solutions to Director and C-Level executives to SMB and midmarket focused SI/MSP’s and / or Value-Added Resellers
  • Strong interpersonal skills, presentation skills and ability to excel in a team oriented environment
  • Strong written/verbal communications skills
  • Experience using Salesforce.com for opportunity management and forecasting
  • Tremendous organizational skills and ability to perform in a high-volume, high-transactional environment

Education and Experience:

  • Minimum 5 years sales experience selling a SaaS product
  • Exceptional track record of targeting and closing deals with small to medium enterprise customers
  • BA or BS preferred
  • Must be able to communicate professionally in both English and German

#LI-MH1


Where you’ll be working/Location:

JumpCloud is committed to being Remote First, meaning that you are able to work remotely within the country noted in the Job Description.


You must currently live in and be authorized to work in Germany without sponsorship to be considered for this role. 


Language:

JumpCloud has teams in 15+ countries around the world and conducts our internal business in English. The interview and any additional screening process will take place primarily in English. To be considered for a role at JumpCloud, you will be required to speak and write in English fluently. Any additional language requirements will be included in the details of the job description.


Why JumpCloud?

If you thrive working in a fast, SaaS-based environment and you are passionate about solving challenging technical problems, we look forward to hearing from you! JumpCloud is an incredible place to share and grow your expertise! You’ll work with amazing talent across each department who are passionate about our mission. We’re out of the box thinkers, so your unique ideas and approaches for conceiving a product and/or feature will be welcome. You’ll have a voice in the organization as you work with a seasoned executive team, a supportive board and in a proven market that our customers are excited about.

 

One of JumpCloud's three core values is to “Build Connections.” To us that means creating " human connection with each other regardless of our backgrounds, orientations, geographies, religions, languages, gender, race, etc. We care deeply about the people that we work with and want to see everyone succeed." - Rajat Bhargava, CEO

 

Please submit your résumé and brief explanation about yourself and why you would be a good fit for JumpCloud. Please note JumpCloud is not accepting third party resumes at this time.

 

JumpCloud is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. 


#LI-Remote #BI-Remote

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
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    • SalesforceCRM
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    • MarketoLead Gen

An Insider's view of JumpCloud

What’s the vibe like in the office?

A key trait for us is having an open, positive mind. We believe that taking the road less travelled - or at least exercising that path - will create new, different, and interesting ideas. We ask our teams to always consider the outside-of-the-box solution to a problem and encourage them to try those creative ideas.

Aaron

VP of People

What projects are you most excited about?

Growth! JumpCloud is actively growing in Denver/Boulder and across the U.S. Attracting and engaging a diverse group of talent as we continue to expand is my main focus. JumpCloud has a strong culture of learning, so we're always looking at what we're doing and adjusting to make it even better.

Katy

Manager, People Attraction

What makes someone successful on your team?

My team members feel empowered to create, design and execute with a lot of freedom at JumpCloud. This enables them to take an active role in their career development and the development of other team members at JumpCloud.

Courtney

Manager, Learning and Development

How do you make yourself accessible to the rest of the team?

I'm available pretty much anytime via email, Slack, phone, in person. More than the communication vehicles and time, I really like to dig in on projects with our teams. By working on important issues together as just another voice or hand to help, I think that helps the team feel that I'm accessible to them and there to help.

Rajat

CEO

How do you make yourself accessible to the rest of the team?

One of the core roles in our engineering group is called pathfinder. They are constantly looking at different areas of our product and future plans and coming up with innovative new ways to achieve these. These engineers lead sessions with cross-functional teams on how to leverage their innovations for competitive advantage in the marketplace.

Rajat

CEO

What are JumpCloud Perks + Benefits

JumpCloud Benefits Overview

JumpCloud offers comprehensive benefits package as well as many perks to enhance the employee experience! We offer everything from Flexible PTO policy, we are a Remote First company, meaning you could live next to the office and we'd never force you to come in, medical, vision, dental, life, accident insurance, legal perks, identity protection, professional development opportunities, a growing DEI&B program with ERG's, casual work environment, and more!

Culture
Partners with nonprofits
We partner with educational opportunities like the Turing School to provide support for early-career and underrepresented students interested in careers in software development and technology.
Open door policy
OKR operational model
Team based strategic planning
Pair programming
Open office floor plan
Flexible work schedule
Remote work program
JumpCloud is remote first, you are never required to come to the office (but you can if you want to)!
Diversity
Documented equal pay policy
Dedicated diversity and inclusion staff
Highly diverse management team
JumpCloud's management team is as diverse as our individual contributors and our executive staff is committed to DEI&B initiatives across the company.
Mandated unconscious bias training
Our unconscious bias training includes culture add vs fit, recency effect, halo/horns effect, like us bias, primacy effect, confirmation bias, and contrast effect and includes strategies to address
Mean gender pay gap below 10%
Diversity employee resource groups
Our ERG's include CloudPride (LGBTQIA+), BlackSpace (Black, Indigenous, and People of Color), WIT (Womxn in Tech), and Pa'lante (Latiné/Hispanic)!
Hiring practices that promote diversity
Health Insurance + Wellness
Flexible Spending Account (FSA)
JumpCloud employees can contribute up to $2850.00 annually to their FSA.
Disability insurance
Dental insurance
JumpCloud has two different dental plans to choose from.
Vision insurance
Health insurance
JumpCloud offers three different medical plans including an HSA plan where JumpCloud contributes to employees HSA accounts each paycheck (amount varies based on plan). Healthcare coverage starts day 1
Life insurance
JumpCloud offers group life benefits and a variety of voluntary life insurance options.
Wellness programs
JumpCloud offers a premium subscription to the Calm app for each employee!
Mental health benefits
JumpCloud offers an EAP (Employee Assistance Program) at no cost to the employee. Our medical benefits include coverage of mental health/wellness.
Transgender health care benefits
Wellness days
Abortion travel benefits
JumpCloud's employee healthcare benefits include expanded medical travel coverage. Medical travel coverage is available when there is no provider located within 100 miles of an employee's home.
Financial & Retirement
401(K)
In addition to 401k, meet with a personal financial consultant to assist with financial wellness planning. This benefit is provided at no cost to team members and includes unlimited 1:1 sessions.
401(K) matching
JumpCloud matches 50% of employee's contributions up to 6%.
Company equity
Child Care & Parental Leave
Childcare benefits
JumpCloud offers a dependent care FSA option, where employers can set aside pre-tax dollars for child care or other dependent care.
Generous parental leave
Family medical leave
Return-to-work program post parental leave
Vacation + Time Off
Generous PTO
JumpCloud offers an unlimited PTO program to our team members.
Paid holidays
Paid sick days
We have Unlimited Paid Time Off which includes both vacation and sick time.
Flexible time off
Office Perks
Company-sponsored outings
Free snacks and drinks
Company-sponsored happy hours
Onsite office parking
Professional Development
Job training & conferences
Lunch and learns
Promote from within
Mentorship program
Online course subscriptions available
Paid industry certifications

Additional Perks + Benefits

JumpCloud is always evaluating and listening to our employees to offer the most beneficial benefits for JumpCloudians!

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