Description and Requirements
Role Value Proposition
Coordinates intake, assignment and support of proposals, in pursuit of business for employer groups with 5,000+ employees (National Accounts).
Candidates must demonstrate strong organizational, project management, writing and communication skills, and the ability to work on multiple proposals simultaneously. Previous experience in the employee benefits marketplace and/or knowledge of the proposal process preferred.
Key Responsibilities

• Performs the mechanical aspects of proposal production including word processing, assembly, presentation, packaging, and shipping independently or with other team members.
• Maintains case file templates by market segment to maximize efficiency in proposal production.
• Interfaces with Product and Marketing areas, and Customer Units to ensure consistent and up to date information is utilized at all times.
• Provides general marketing support for New Business and Client Service Consultants/Account Executives.
• Contributes to the maintenance and enhancement of the proposal Q&A database and Marketing Library.
• Handles the RFP intake process: Complexity evaluation, notification of assignment, coordinates and schedules strategy calls, and data entry of opportunities.
• Handles a variety of customer/prospect related projects as needed.
• Evaluate individual RFPs to determine appropriate reporting requests.
• Creation of accurate and timely reports by product, segment and/or initiative.
• Manages partnerships with the Global Operation Service Center and vendor partners.
• Participates in training programs; engages in the development of procedures and guidelines to enhance the RFP process and communicates these internally.
• Identifies and implements process changes to gain efficiencies and improve workflows; plays a lead role in piloting new processes and services related to our acquisition process; participates in project management groups.
• Performs other related duties as assigned or required.

Essential Business Experience and Technical Skills
Required:

• Associates or four-year degree from accredited institution with no prior experience required OR 2+ years related work experience.
• Ability to manage multiple priorities at once.
• Communication skills, both written and verbal.
• Experience with the Microsoft Office Suite, including Word, Excel, PowerPoint

Preferred:

• Experience in Qvidian
• Previous experience in the employee benefits marketplace and/or knowledge of the proposal process
• Familiarity with Dental and Vision reporting (GeoAccess, Disruption, Discount Analysis, Repricing)

At MetLife, we're leading the global transformation of an industry we've long defined. United in purpose, diverse in perspective, we're dedicated to making a difference in the lives of our customers.
The wage range for applicants for this position is 41,600 to 60,200. This role is also eligible for annual short-term incentive compensation..
Benefits We Offer
Our U.S. benefits address holistic well-being with programs for physical and mental health, financial wellness, and support for families. We offer a comprehensive health plan that includes medical/prescription drug and vision, dental insurance, and no-cost short- and long-term disability. We also provide company-paid life insurance and legal services, a retirement pension funded entirely by MetLife and 401(k) with employer matching, group discounts on voluntary insurance products including auto and home, pet, critical illness, hospital indemnity, and accident insurance, as well as Employee Assistance Program (EAP) and digital mental health programs, parental leave, volunteer time off, tuition assistance and much more!
About MetLife
Recognized on Fortune magazine's list of the 2023 "World's Most Admired Companies" as well as the 2023 Fortune 100 Best Companies to Work For ®, MetLife , through its subsidiaries and affiliates, is one of the world's leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East.
Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by empathy, we're inspired to transform the next century in financial services. At MetLife, it's #AllTogetherPossible . Join us!
Equal Employment Opportunity/Disability/Veterans
If you need an accommodation due to a disability, please email us at [email protected]. This information will be held in confidence and used only to determine an appropriate accommodation for the application process.
MetLife maintains a drug-free workplace.
41,600 to 60,200. This role is also eligible for annual short-term incentive compensation.