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Looking for a Senior Support Engineer with 4+ years of technical developer support experience using JavaScript, TypeScript, and Next.js. Responsibilities include resolving technical issues for enterprise customers, troubleshooting bugs, creating reusable code snippets, and improving documentation.
Join our cross-functional Web team as a front-end software engineer and help build a performant, high-converting, and accessible marketing site using the latest web technologies. Responsibilities include contributing to website development, building design systems, improving site performance, ensuring accessibility, and making data-driven decisions based on user research and rapid iteration. The company, Sanity.io, is a content platform used by companies like PUMA, Spotify, Figma, and others to create digital experiences. This role offers the opportunity to work with a skilled team, contribute from ideation to production, and experiment with new technologies.
Lead a team of Support Engineers providing technical support to enterprise customers and developer community. Develop and implement support strategies, manage customer relationships, troubleshoot technical issues, and improve product based on customer feedback.