Articles about IBEX

Ibex is seeking a focused and results-oriented Recruiter to join their team. The Recruiter will be responsible for sourcing, screening, interviewing, and testing qualified candidates to meet headcount requirements for contact center programs. Responsibilities include utilizing various recruiting methods, conducting candidate searches, hosting interviews and job fairs, and maintaining recruitment strategies aligned with business goals.

Elevate customer relationships through technical support by assisting with order requests, expanding knowledge of client products, problem-solving, and escalating complex inquiries. Key performance indicators include customer satisfaction and productivity. This full-time role includes various schedules and paid professional training.