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Seeking an RFP Proposal Manager to respond to proposals and requests for information from potential and existing customers. Responsible for crafting compelling responses, developing a repository of responses, and finding efficiencies in the business process. Collaborate cross-functionally and stay updated with industry trends.
Lead and mentor a team of Implementation Managers, track team performance, optimize processes, handle customer escalations, collaborate across teams, and stay updated on industry trends.
Experienced and positive Customer Success Manager needed to manage a significant book of clients in a SaaS-based business. Responsibilities include account management, upselling, client advocacy, and revenue protection. Must have strong interpersonal skills, business acumen, and the ability to work with multiple accounts.