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As a Customer Success Manager at Equativ, you will be responsible for ensuring the success and satisfaction of agency and self-service clients by driving adoption, monitoring deal performance, and providing proactive support. Foster strong client relationships, translate client requests into customized deals, monitor deal performance metrics, identify areas for improvement, and assist with technical issues.
As a Technical Account Manager at Equativ, you will lead customers to unlock the full potential of the Equativ platform, provide technical project management and consulting, manage strategic Publisher accounts, offer pre and post-sales technical assistance, and identify revenue opportunities. You will work closely with various teams to meet client needs and improve operational effectiveness. Ideal candidates have 4+ years of technical experience, familiarity with Ad Tech, web development, and IAB standards, and an entrepreneurial spirit.
Seeking a Senior IT Engineer with 5+ years of experience in IT support. Responsibilities include managing onboarding/offboarding, handling IT Desk tickets, configuring audio/video systems, managing Google Workspace, MDM, and participating in IT projects. Must be fluent in English and French, knowledgeable in Linux Ubuntu and automation tools, and have strong organizational and customer service skills.