Top Customer Success Jobs in San Diego, CA
Responsible for ensuring the success of Cloudflare's largest Enterprise customers, managing post-sale experiences, and driving customer retention through value demonstration. Develop and maintain long-term relationships with stakeholders, collaborate cross-functionally, and provide feedback to internal teams.
Starburst Data is seeking a Customer Support Engineering Manager to lead a team of Support Engineers in providing world-class service to customers. The role involves overseeing team performance, career development, and maintaining high customer service standards. This position reports to the Senior Director of Support.
As a Customer Support Engineer at Starburst, you will be responsible for supporting customers with technical inquiries and issues related to the Starburst Enterprise Platform and Galaxy products. This includes providing resolution to customer inquiries, contributing to the knowledge base, collaborating with pre and post-sales teams, and escalating issues to Engineering as needed.
The Customer Success Manager at Arcadia.io is responsible for managing steady state activities for the company's non-enterprise clients, ensuring strong data quality, effective support, and smooth upgrades. They build long-term relationships with clients, troubleshoot technical issues, and independently manage a portfolio of customer accounts.
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The Medical Operations Patient Advocate provides administrative support to healthcare providers and concierge-style service to patients. This is a 6-month assignment with potential for a full-time permanent role.
Customer Support Specialist responsible for onboarding new customers, providing ongoing support, managing documentation, solving customer issues, and optimizing service delivery. Requires 2-4 years of customer support experience in finance or related fields, strong communication skills, and ability to work independently and with a team.
Facilitate prompt resolution of issues encountered by specialists, offer prompt responses to specialist inquiries, manage escalations, conduct Quality Assurance checks, monitor team performance metrics, cover phones/chat during absences, collaborate with other teams for client responses.
The Client Success Associate at AffiniPay will be responsible for leading and supporting client accounts, ensuring strong adoption and engagement, resolving account issues, and communicating with clients to provide a flawless experience. They will also advocate for clients, capture feedback, and share best practices within the team.
Join a fast-growing startup as a Paralegal/Client Manager and work closely with attorneys on case strategy, shaping evidence, and driving client relationships.
The Principal Success Manager partners with customers to accelerate the business value they receive from their investment with BlackLine. They work directly with customers of varying market segments to optimize adoption of BlackLine solutions, prevent attrition, and enhance customer satisfaction through innovative solutions and customer engagement strategies.
Customer Success Manager responsible for ensuring positive customer experience, providing support for product use, and developing process improvements. Key responsibilities include supporting drug manufacturers, working with states and pharmacy benefit managers, creating dispute reports, and building efficiency into customer success activities.
Top Companies in San Diego, CA Hiring Customer Success Roles
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