Top Customer Success Jobs in Salt Lake City, UT
Responsible for resolving order-related issues, obtaining business critical information from care teams, and providing ongoing service and support to ensure customer experience is seamless. Building relationships with customers, driving customer retention, and re-order rate. Conducting strategic outreach and triaging order issues.
Coordinates workflow and provides technical expertise in creating accurate and professional proposals. Requires strong organizational, project management, writing, and communication skills. Previous experience in employee benefits marketplace and proposal process necessary.
The Service Drive Consultant will play a crucial role in developing and maintaining strong relationships with clients to establish and demonstrate exceptional industry and regulatory knowledge through onsite field audits, repair order reviews, and employee trainings.
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The Client Experience Manager at RapidScale is responsible for managing and supporting customers throughout their lifecycle with RapidScale, nurturing business relationships, facilitating customer retention and growth, and supporting sales efforts. The role requires a Bachelor's degree in a related discipline or 2 years of experience in a related field. The salary ranges from $45,500 to $68,300 per year with additional incentives available.
Logging calls and incidents on the IT Service Desk, providing initial triage technical support, escalating issues when necessary, supporting users on the ServiceNow platform, performing initial triage of customer cases.
Senior Customer Success Manager responsible for proactive customer communication, business reviews, renewals, and service opportunities. Acts as customers' trusted advisor, identifies opportunities for success, and collaborates with internal teams. Develops client relationships, drives advocacy, and ensures service quality. Collects feedback, supports projects, and optimizes customer health. Requires 8 years of client-facing experience in the financial industry. Bachelor's degree required.
Responsible for teaching and instructing agency customers/end users and staff on the use and operating methods of law enforcement mobile software products and services. Conducts virtual and on-site training for Motorola Solutions' Callyo software and develops content for self-paced customer-facing training. Requires moderate travel to customer site locations and prior experience with Motorola Solutions or public safety software is preferred.
The Patient Success Advocate position at Cedar involves serving as a liaison between patients and healthcare providers, managing patient calls, handling medical billing processes, and ensuring a pleasant healthcare billing experience. The role requires customer service and medical billing experience, proficiency in Google Suite, excellent communication skills, and the ability to work remotely.
An Accounting Success Manager at FloQast helps to maintain high levels of satisfaction and engagement among our customers to ensure their long-term success with the application. The manager develops trusted advisory relationships with customers, identifies expansion opportunities, conducts business reviews, and strategizes with account managers to forecast renewals and mitigate churn risks.
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The Premium Audit Specialist supports the premium audit team by reviewing vendor audits, handling audit disputes, and generating final audit reports with attention to detail. Responsibilities also include providing technical support and expertise to team members, ensuring audit standards are met, and communicating results to customers and partners.
Top Companies in Salt Lake City, UT Hiring Customer Success Roles
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