Top Remote Customer Success Jobs in Spokane, WA

The Strategy and Operations team at Beyond Finance is looking for a candidate who can lead initiatives, optimize processes, and enhance customer experience. They will be responsible for financial forecasting, market analysis, and building relationships with key stakeholders. The ideal candidate should have strong problem-solving skills and the ability to deliver results in a fast-paced environment.

As a Customer Advocacy Manager at dbt Labs, you will create and own programs that build relationships with top customer advocates. You will collaborate with multiple teams to amplify impactful customer outcomes and support revenue goals. Responsibilities include managing the Customer Advisory Board program, creating advocate highlight programs, partnering with marketing for content programs, and measuring program effectiveness.

As a Customer Insights Consultant, you will leverage data to drive strategic decision-making and enhance customer experience, collaborating with cross-functional teams to analyze customer insights and provide actionable recommendations.

Coordinates workflow and provides technical expertise in creating accurate and professional proposals. Requires strong organizational, project management, writing, and communication skills. Previous experience in employee benefits marketplace and proposal process necessary.

As a Senior Customer Success Manager at ServiceNow, you will be responsible for managing key Guided customers worldwide, driving platform adoption, ensuring customer satisfaction, and supporting pre-sales efforts. You will play a crucial role in delivering major programs and initiatives, capturing customer feedback, and supporting the Global Guided Leadership team.

Senior Customer Success Manager role at ServiceNow's Global Guided organization. Responsibilities include acting as the CS Sponsor for key customers, evangelizing the Impact Guided brand, managing program delivery, driving platform adoption, and supporting pre-sales conversations.

As the Manager of Provider Success at Headway, you will lead a team focused on the growth and retention of the company's most valuable provider segments. Your responsibilities include developing and implementing customer success strategies, leading and developing the team, tracking key performance metrics, collaborating with other teams, and addressing complex customer issues. Qualifications include proven experience in customer success management, strong leadership skills, excellent communication, strategic thinking, and a track record of driving measurable results.

Lead and scale global customer advocacy strategy, engage and inspire customer reference contacts, collaborate with sales and marketing teams, build relationships with customers, create and curate customer stories, strategize and align advocacy efforts with business goals, measure and optimize program performance.

Manage and process customer invoices within zLinq's Invoice Processing portal, work with vendors to resolve payment issues, assist in onboarding new clients, and ensure efficient billing analysis and problem-solving for clients.