Top Remote Customer Success Jobs in Detroit, MI

The Patient Success Advocate position at Cedar involves serving as a liaison between patients and healthcare providers, managing patient calls, handling medical billing processes, and ensuring a pleasant healthcare billing experience. The role requires customer service and medical billing experience, proficiency in Google Suite, excellent communication skills, and the ability to work remotely.

Responsible for designing and executing the AMS Customer Engagement program, accompanying the Americas President to customer engagements, and working closely with field and product teams to ensure a great customer experience. Duties include prioritizing customer engagements, optimizing the President's engagement with customers, managing executive-level customer engagements, developing key metrics, and contributing to the growth strategy of AMS ServiceNow.

This is an extraordinary opportunity to work with the Americas (AMS) President and engage with the largest and most strategic customers. The AMS Customer Advocate will design and execute the AMS Customer Engagement program, accompany the Americas President to customer engagements, and work closely with field and product teams to ensure a great customer experience.

Looking for an experienced customer marketing leader to manage and grow a customer advocacy program in the Americas. Responsibilities include building community, developing strategic relationships, and creating customer stories for sales impact.

An Accounting Success Manager at FloQast helps to maintain high levels of satisfaction and engagement among our customers to ensure their long-term success with the application. The manager develops trusted advisory relationships with customers, identifies expansion opportunities, conducts business reviews, and strategizes with account managers to forecast renewals and mitigate churn risks.

Lead the solution design process with prospective clients, understand market and technology trends impacting utilization management, engage with client executives, collaborate with various teams to recommend Cohere platform configurations, quantify savings, and contribute to advancing company strategy and expanding to new markets and customers.

Delivers exceptional customer service to large group benefits clients, manages customer relationships, provides administrative support for product delivery, collaborates on problem resolution, participates in client account audits and strategic planning, leads implementation of MetLife products, and maintains knowledge of products and trends.

Senior Specialist responsible for supporting qualification of Fermentation Process Automation at the company's facility. Tasks include technical leadership, project management, regulatory compliance, automation support, and collaboration with various departments for manufacturing optimization.

Specialist responsible for reviewing and negotiating COA licensing and translations agreements for clinical trials. Liaises with legal teams, builds relationships with authors and vendors, and supports project management for COA measures. Collaborates with internal divisions, participates in improvement projects, and supports departmental initiatives.

As a Senior Manager of Customer Success Engineering at Cloudflare, you will lead the North American Customer Success Engineering team to ensure customer success by developing specialists, building relationships, and delivering technical expertise. Your responsibilities include mentoring the team, driving customer adoption and satisfaction, and collaborating across teams for aligning customer success.