Top Customer Success Jobs in Phoenix, AZ
Seeking a bilingual Client Engagement Specialist to navigate inbound and outbound homeowner communications in a professional, efficient, and friendly manner. Responsible for researching and resolving homeowner issues, promoting Valon-specific products and services, and collecting payments on delinquent accounts.
The Client Engagement Specialist is responsible for providing exceptional service to homeowners and resolving homeowner issues. They will also promote Valon-specific products and services with a focus on homeowner satisfaction.
Seeking a Sales Director to promote managed-service and programmatic solutions, build strategic partnerships, manage sales process, and ensure excellent service for clients. Responsibilities include revenue goal achievement, relationship management, industry knowledge, sales pipeline management, lead generation, and account analysis. Requires 5+ years of Advertising/Marketing experience in data-driven marketing, Bachelor's degree, and travel. Must have strong communication, analytical, and negotiation skills.
Documentation Specialist role at Upgrade, a fintech company, responsible for creating and editing process and job guide documentation for operational teams in a financial services contact center environment. Requires 2+ years of related experience, formal writing skills, and financial services regulatory knowledge. Must have a Bachelor's degree and experience in a startup or fintech call center environment.
The Specialist, Fraud Operations at Upgrade is responsible for handling accounts needing special review for suspicious activity and fraud, working with internal teams to prevent fraudulent activities, and ensuring the security of customers' accounts. This role requires attention to detail, problem-solving skills, and a focus on maintaining compliance.
Deposit Servicing Dispute Specialist responsible for processing Debit Card and ACH disputes, ensuring compliance with regulations, and providing exceptional customer service. Opportunity to work in a fast-paced environment and contribute to operational efficiencies and process improvements.
Featured Jobs
Manage a team of Customer Success Managers to drive successful product adoption, customer engagement, and growth of Atlassian solutions. Responsible for team management, strategic planning, customer relationships, and program development. Must have 8+ years in Customer Success or related field, 3+ years of people management experience, and a proven track record of stakeholder relationship building.
Seeking an experienced Customer Experience Associate to join a work-from-home team. Responsibilities include engaging and educating customers, resolving issues, and collaborating with various teams. Must have strong communication and organizational skills.
The Collections Specialist at Box is responsible for maintaining customer relationships, ensuring timely payment of invoices, contributing to collection goals, and collaborating with various departments for process improvements.
The Collections Specialist at Box is responsible for maintaining strategic customer and partner relationships to ensure timely payment of invoices while contributing to company collection goals and process improvement.
The Collections Specialist is responsible for maintaining customer relationships, ensuring timely payment of invoices, and contributing to company collection goals. This role requires strong analytical skills, attention to detail, and effective communication with internal teams and customers.
Manage and oversee Customer Success team operations to drive success and engagement for add-on products and services. Create strategies, optimize customer journey, drive revenue, and collaborate with various teams. Demonstrate measurable results and develop compensation plans. Lead customer interactions and explore sales tools.
Assist users with Accounts & Billing platform, escalate issues to teams, improve support metrics, collaborate cross-functionally, and contribute to strategic projects.
Deliver post-sales efforts to assigned customers through a consultative Customer Success program. Optimize customer adoption, prevent churn, and enhance customer satisfaction. Provide best practice deliverables, coaching, and success planning aligned with customer goals. Act as a mentor, lead customer events, and develop trusted advisor relationships with key stakeholders. Educate clients on BlackLine's solutions and assist in license expansion.
The Senior Healthcare Rep is responsible for launching new products, managing business relationships, understanding formulary access, engaging in product promotion, and building relationships with key customers and accounts. They must possess strong sales, promotional, and business development skills, along with in-depth customer engagement expertise in virtual and in-person settings.
Top Companies in Phoenix – Mesa – Scottsdale, AZ Hiring Customer Success Roles
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