Top Customer Success Jobs in Philadelphia, PA
Seeking a Sales Director to promote managed-service and programmatic solutions, build strategic partnerships, manage sales process, and ensure excellent service for clients. Responsibilities include revenue goal achievement, relationship management, industry knowledge, sales pipeline management, lead generation, and account analysis. Requires 5+ years of Advertising/Marketing experience in data-driven marketing, Bachelor's degree, and travel. Must have strong communication, analytical, and negotiation skills.
Manage a team of Customer Success Managers to drive successful product adoption, customer engagement, and growth of Atlassian solutions. Responsible for team management, strategic planning, customer relationships, and program development. Must have 8+ years in Customer Success or related field, 3+ years of people management experience, and a proven track record of stakeholder relationship building.
Seeking an experienced Customer Experience Associate to join a work-from-home team. Responsibilities include engaging and educating customers, resolving issues, and collaborating with various teams. Must have strong communication and organizational skills.
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The Administrative Specialist Senior role involves supporting managers and teams with scheduling, reports, agendas, meetings, logistics, and special projects. This position requires excellent communication skills, computer proficiency, attention to detail, and organizational abilities.
The Collections Specialist at Box is responsible for maintaining customer relationships, ensuring timely payment of invoices, contributing to collection goals, and collaborating with various departments for process improvements.
The Collections Specialist at Box is responsible for maintaining strategic customer and partner relationships to ensure timely payment of invoices while contributing to company collection goals and process improvement.
Collections Specialist responsible for maintaining strategic customer relationships, ensuring timely payment of invoices, contributing to collection goals, working cross-functionally within the organization, and assisting with process improvements and projects related to Revenue Operations and Finance.
Manage and oversee Customer Success team operations to drive success and engagement for add-on products and services. Create strategies, optimize customer journey, drive revenue, and collaborate with various teams. Demonstrate measurable results and develop compensation plans. Lead customer interactions and explore sales tools.
Assist users with Accounts & Billing platform, escalate issues to teams, improve support metrics, collaborate cross-functionally, and contribute to strategic projects.
Deliver post-sales efforts to assigned customers through a consultative Customer Success program. Optimize customer adoption, prevent churn, and enhance customer satisfaction. Provide best practice deliverables, coaching, and success planning aligned with customer goals. Act as a mentor, lead customer events, and develop trusted advisor relationships with key stakeholders. Educate clients on BlackLine's solutions and assist in license expansion.
The Senior Healthcare Rep is responsible for launching new products, managing business relationships, understanding formulary access, engaging in product promotion, and building relationships with key customers and accounts. They must possess strong sales, promotional, and business development skills, along with in-depth customer engagement expertise in virtual and in-person settings.
Oversee performance of the assigned R365 Workforce Support teams, set performance goals, collaborate with Customer Success Leadership, propose new processes and technologies, assist in team development and growth, lead change management initiatives, develop team culture, hire new team members, collaborate with Product and Engineering leaders, ensure readiness for new feature rollouts, conduct team meetings, and other duties as assigned.
Top Companies in Philadelphia, PA Hiring Customer Success Roles
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