Top Hybrid Customer Success Jobs in Jacksonville, FL

The Compliance Testing Specialist will be responsible for executing risk-based compliance testing in adherence to program methodology and procedures. They will analyze data, document results, identify test findings, and establish strong relationships with relevant Compliance Officers and Business Areas.

An individual contributor role dedicated to the effective resolution of tactical customer inquiries and continuous improvement of team operational performance and customer satisfaction. Responsibilities include accurate global customer support, developing knowledge on products and services, participating in group projects, and utilizing soft skills like problem-solving and communication.

Fanatics is seeking a Manager of VIP Customer Service to enhance VIP customer service across the Customer Service, Payment, and Fraud departments. Responsibilities include recruitment, supervision, performance management, coaching, and ensuring exceptional service standards for VIP clients.