Top Customer Success Jobs in Huntsville, AL

Responsible for teaching and instructing agency customers/end users and staff on the use and operating methods of law enforcement mobile software products and services. Conducts virtual and on-site training for Motorola Solutions' Callyo software and develops content for self-paced customer-facing training. Requires moderate travel to customer site locations and prior experience with Motorola Solutions or public safety software is preferred.

The Patient Success Advocate position at Cedar involves serving as a liaison between patients and healthcare providers, managing patient calls, handling medical billing processes, and ensuring a pleasant healthcare billing experience. The role requires customer service and medical billing experience, proficiency in Google Suite, excellent communication skills, and the ability to work remotely.

The Premium Audit Specialist supports the premium audit team by reviewing vendor audits, handling audit disputes, and generating final audit reports with attention to detail. Responsibilities also include providing technical support and expertise to team members, ensuring audit standards are met, and communicating results to customers and partners.

The Revenue Cycle Specialist at Spring Health will oversee aging revenue, payment posting, and cash collections, ensuring accurate reimbursement for medical services rendered. Responsibilities include resolving insurance claim issues, communicating with patients on balances, and initiating corrective actions for revenue cycle management improvement. Success is measured by optimized revenue generation, timely billing, accuracy, compliance, and customer satisfaction. The position requires a high school diploma, 2 years of healthcare experience, familiarity with behavioral health, tech proficiency, and strong communication skills.

The Ambassador Specialist will support and scale Ambassador partnerships across Health and Wellness Brands, drive revenue through activating Ambassadors, and assist in content generation and expansion opportunities. Responsibilities include implementing marketing strategies, onboarding new ambassadors, maintaining communication, tracking program metrics, and conducting industry research.

Global Chief Customer Officer responsible for leading Customer Success, Professional Services, and Support teams. Develop and implement methodologies to drive client adoption and growth. Collaborate with executive team on company strategy and vision. Overhaul Customer Success/Professional Services methodologies, align with Sales Leadership, and present outcomes to the board. Key stakeholder in shaping company's future growth and initiatives.

In this role, the Senior Customer Success Manager will be responsible for growing the B2B vertical by driving impact through customer relationships. They will own the lifecycle of customer relationships from onboarding to renewal, ensuring mutual value for both Flywire and customers. The successful candidate will lead clients through onboarding, manage renewals, increase client investment, and collect product feedback for B2B customers.