Xero
Xero’s online accounting software connects small business owners with their numbers, their bank, and advisors anytime.

Enterprise Account Director

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Xero is a beautiful, easy-to-use platform that helps small businesses and their accounting and bookkeeping advisors grow and thrive. 


At Xero, our purpose is to make life better for people in small business, their advisors, and communities around the world. This purpose sits at the centre of everything we do. We support our people to do the best work of their lives so that they can help small businesses succeed through better tools, information and connections. Because when they succeed they make a difference, and when millions of small businesses are making a difference, the world is a more beautiful place.


This is a senior individual contributor role responsible for directly establishing and growing relationships with Enterprise Accounting and Bookkeeping Channel Accounts in the United States

How you’ll make an impact

  • Generating new relationships with enterprise accounting and bookkeeping partners through outbound prospecting activity
  • Assisting, driving and influencing the creation and development of business plans for these firms to develop their online strategy
  • Ensuring that commitments in the pre-sales process are managed and delivered by leveraging internal relationships
  • Accessing TAM within the firms to convert to Xero
  • Partnering with Senior Account Managers assigned to the local offices to grow Xero penetration within Enterprise Accounts during pre-sales
  • This position will require significant travel to partner meetings and events.

What you’ll do

  • Develop and maintain relationships with Accounting Partners to ensure long-term success
  • Act as the liaison between Accounting Partners and internal teams ensuring clients’ requirements are met
  • Collaborate with Sales,Marketing & Product teams to set and suggest product evolutions
  • Ensure a formal enterprise account engagement plan is developed
  • Delivering Xero introductory events to prospective enterprise accounts
  • Manage enterprise inbound sales calls and tickets from prospect enterprise accounts and support Senior Account Managers to be able to promptly manage regional inbound sales calls and tickets
  • Ensure Partners and staff attend introductory webinars, events & certification training
  • Educate enterprise accounts on all partner resources available
  • Monitor specifically assigned enterprise accounts progress through the sales cycle, while working collaboratively with the rest of the sales organization.
  • Updating CRM system with all client communications including calls, emails and meetings
  • Maintaining and updating CRM system of all practice staff and contact details
  • Respond in a timely manner to all enterprise account enquiries both internally and externally
  • Driving attendance for Xero Sales led events and Partner Forums

Success looks like

  • Meeting monthly revenue and subscription targets enterprise accounts directly managed
  • National Weekly measurements- As per above monthly KPI’s – reported weekly
  • Development of Marketing and Strategic account plans

What you’ll bring with you

  • 8+ years experience in a hunting sales role with at least 2+ years experience dealing with Enterprise accounts
  • Accounting experience from within large Accounting firms, deep understanding of workflows and consulting within those firms is a plus
  • Extensive industry knowledge, contacts and networks
  • A track record in influencing and drive sales within partner and vertical channels
  • Strong market knowledge in current Practice and SME software competitor platforms
  • Strong account management skills
  • Loads of initiative and ability to work autonomously
  • Outstanding communication and presentation skills
  • An enthusiasm for building strong relationships
  • Ability to create a quick and strong rapport with partners
  • Attention to detail and follow-up
  • A process driven results-focused approach
  • Passion and desire to make a difference

Why Xero? 

Diversity of people brings diversity of thought, and we like that. Our human-first culture of respect, fairness, and inclusion is what helps Xeros thrive and work and beyond. Offering very generous paid leave to use however you’d like (plus statutory holidays!), dedicated paid leave to care for your physical and mental wellbeing as well as an Employee Assistance Program to access mental health care for you and your family, employee resource groups, wellbeing programming and allowances, medical, dental, vision, and disability insurance, fertility and family forming financial support, 401k contribution matching, 26 weeks of paid parental leave for primary caregivers, an Employee Share Plan, beautiful offices with snacks and break areas, flexible working, career development and many other benefits that reflect our human value, you’ll do the best work of your life at Xero.


Research has shown that women and underrepresented groups are less likely to apply to jobs unless they meet every single competency or experience. If you are excited about this role, but your past experience doesn't align perfectly, we encourage you to apply anyway. You could be just the right person for this role and Xero. If you have any support or access requirements, we encourage you to advise us at time of application and throughout the interview process.

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Candidate Location Eligibility:
Ann Arbor, MI
Atlanta, GA
Austin, TX
Baltimore, MD
Boise, ID
Boston, MA
Buffalo, NY
Charleston, SC
Charlotte, NC
Chicago, IL
Cincinnati, OH
Cleveland, OH
Colorado, CO
Columbus, OH
Dallas-Fort Worth, TX
Dayton, OH
Des Moines, IA
Detroit, MI
Greensboro, NC
Hampton Roads, VA
Houston, TX
Jacksonville, FL
Las Vegas, NV
Lincoln, NE
Los Angeles, CA
Miami, FL
Minneapolis–Saint Paul, MN
New York City, NY
Ogden, UT
Omaha, NE
Orlando, FL
Pensacola, FL
Peoria, IL
Philadelphia, PA
Phoenix – Mesa – Scottsdale, AZ
Pittsburgh, PA
Portland, OR
Providence, RI
Provo, UT
Raleigh-Durham, NC
Reno, NV
Richmond, VA
Rochester, NY
Sacramento, CA
Salt Lake City, UT
San Antonio, TX
San Diego, CA
San Francisco, CA
San Luis Obispo, CA
Santa Cruz, CA
Seattle, WA
Spokane, WA
Tallahassee, FL
Tampa Bay, FL
Tucson, AZ
Wichita, KS
Wilmington, NC

What are Xero Perks + Benefits

Xero Benefits Overview

Diversity of people brings diversity of thought, and we like that. Our human-first culture of respect, fairness, and inclusion is what helps Xeros thrive and work and beyond. Offering very generous paid leave to use however you’d like (plus statutory holidays!), dedicated paid leave to care for your physical and mental wellbeing as well as an Employee Assistance Program to access mental health care for you and your family, employee resource groups, wellbeing programming and allowances, medical, dental, vision, and disability insurance, fertility and family forming financial support, 401k contribution matching, 26 weeks of paid parental leave for primary caregivers, an Employee Share Plan, beautiful offices with snacks and break areas, flexible working, career development and many other benefits that reflect our human value, you’ll do the best work of your life at Xero.

Culture
Volunteer in local community
Xero employees are given a day off each year to volunteer in their communities.
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Employee resource groups
Hybrid work model
Remote work program
Typically, we work from home as needed. During COVID, all employees are working remotely and have access to stipends to access the equipment they need to be successful.
Diversity
Documented equal pay policy
Dedicated diversity and inclusion staff
Highly diverse management team
42% of Xero's leadership team is female, while our Board of Directors maintains an equal gender balance. Xero was included in Bloomberg's 2020 Gender Equality Index report.
Mandated unconscious bias training
All Xero employees will complete online unconscious bias training during on-boarding
Diversity manifesto
Diversity employee resource groups
Hiring practices that promote diversity
The talent and leadership teams at Xero are committed to building diverse talent pipelines that reflect the communities we serve.
Health Insurance + Wellness
Flexible Spending Account (FSA)
Xero allows employees to set aside pre-tax dollars for medical and dependent care expenses. $2,650 annual limit for healthcare FSA
Disability insurance
Xero's long and short term disability plans provide income protection at 60% of annual base salary
Dental insurance
Cigna dental PPO plan
Vision insurance
VSP vision plan
Health insurance
Xero offers a variety of health plans including Cigna HSA, Cigna PPO, and Kaiser HMO for Colorado and California employees
Life insurance
Provided to Xero employees at no cost. Coverage for each employee of 2x annual base salary up to $500,000
Pet insurance
Wellness programs
Xero will fund up to $300 annually in employee health reimbursement account to be used toward a health improvement activity including gym membership, mental, physical or financial health
Team workouts
Mental health benefits
Concern EAP benefits for all employees
Wellness days
Financial & Retirement
401(K)
401(K) matching
Xero will match 100% on the first 3% contributions plus 50% match on next 2% of contributions
Company equity
All Xero employees are granted Restricted Stock Units at a certain percentage of their base salary which vests over a 3 year period
Child Care & Parental Leave
Generous parental leave
26 weeks paid parental leave.
Return-to-work program post parental leave
Fertility benefits
Vacation + Time Off
Generous PTO
Xero offers 21 days of paid time off, 10 wellness days, as well as 11 paid holidays per calendar year. We also participate in a company wide shut down between Christmas and New Years Day
Paid volunteer time
Xero encourages employees to give back to our communities by providing 8 hours of paid volunteer time per year
Paid holidays
Paid sick days
Each employee is granted 10 wellness days per year in addition to our generous PTO
Flexible time off
Office Perks
Commuter benefits
Set aside pre and/or post tax dollars for commute related transit, parking and bike expenses
Company-sponsored outings
Annual holiday party, as well as a summer celebration!
Free snacks and drinks
You find a variety of fruit, chips, nuts, snack bars, sodas and iced tea in the Xero kitchen
Some meals provided
Breakfast each Tuesday and lunch every Thursday from a variety of local vendors
Company-sponsored happy hours
Happy hour starts every Friday at 4!
Fitness stipend
Our monthly health reimbursement plan can be used towards your fitness membership or a variety of other health related wellness programs
Meditation space
Professional Development
Job training & conferences
Teams have budget set aside each year to support growth and up-skilling
Lunch and learns
Promote from within
Customized development tracks
Personal development training

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