Enterprise Account Development Representative

| New York, NY, USA | Hybrid
Employer Provided Salary: 60,000-65,000 Annually
Salary data is provided by the employer. Please note this is not a guarantee of compensation.
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We’re a leading online reviews platform, free and open to all. Our mission is to be a universal symbol of trust. We are well on our way — but there’s still an exciting journey ahead of us. Do you want to join us at the heart of trust?

As part of our US Enterprise team, you’ll play a pivotal role in ensuring that Trustpilot continues to grow across North America! We take pride in being one of the most viewed websites globally and our customers partner with us to help them become better, to be seen more and to sell more. If you align with our values of openness, transparency, and collaboration and aspire to learn from the leading account executives at our company, then this may be the role for you.

The Enterprise Sales Team delivers our world-class review solutions to leading brands and retailers in the US and Canada. As an Enterprise Account Development Representative (EADR), you will prospect for new business as well as engage top target brands and verticals in close collaboration with our Enterprise Account Executives.

The EADR serves as an initial introduction to the Trustpilot team as well as our top practices across the organization. We are seeking competitive, enthusiastic, and, above all, motivated individuals with outbound sales experience. Your goal will be to pique the interest of C-level executives in businesses that can benefit from our products and solutions. 

What you'll be doing:

  • Prospect new enterprise accounts for outreach as well as rework key existing accounts in your book of business
  • Research prospects and identify stakeholders in order to generate interest and generate an internal dialogue about our services 
  • Utilize various prospecting and contact sourcing tools like Sales Navigator, Vidyard,  Zoominfo, & Sem Rush 
  • Maintain an organized book of business using Salesforce.com
  • Reach and exceed key performance indicators including calls booked, qualified opportunities, and deals won from your meetings
  • Develop top-level skills necessary for promotion into a full, closing role

Who you are:

  • 9-15 months of outbound sales experience preferably within a SaaS or tech environment
  • A professional interest in building a career in outbound sales
  • An entrepreneurial mindset, eager to advance in your role and beyond through clearly defined learning and earning paths
  • Self-disciplined, organized and ambitious. Able to consistently achieve daily and monthly sales goals and targets. 
  • Excellent communication skills with prospects and other reps on the enterprise team
  • Resilience, perseverance, and the ability to overcome objections
  • Ability to work in a high-energy, sales-team environment

 What's in it for you?

  • A competitive base salary of $60,000 - $65,000 gross per year, plus a competitive commission structure. The base salary range stated doesn't include any variable pay such as bonuses or commission, awards made under Truspilot's equity program, or other benefits.   
  • Ability to work with the top account executives at Trustpilot and learn from them
  • 20 vacation days + 2 personal days +10 paid holidays per year 
  • 2 (paid) volunteering days a year to spend your time giving back to the causes that matter to you and your community
  • Rich learning and development opportunities supported through the Trustpilot Academy, LinkedIn Learning and Blinkist
  • Full health insurance 
  • 401k matching your contributions dollar-for-dollar up to 4% of your base salary
  • Discounted club membership at Life Time Fitness
  • 24/7 Employee Assistance Plan and full access to Headspace, a popular mindfulness app to promote positive mental health
  • A friendly, open office complete with a rooftop deck with wifi and snacks and drinks 
  • Free breakfast and lunch on Wednesdays and Thursdays and extra treats and events during the month —  think ice cream carts, coffee bars and massages, to name a few

#LI-KC1

About Trustpilot

At Trustpilot, we’re passionate about our mission to offer a free and open to all review platform, built on collaboration. For consumers, we’re a place to connect with and influence businesses. For companies, we’re a platform for progress; a way to improve and innovate by engaging and collaborating with consumers. 

We’re driven by connection. It’s at the heart of what we do. Our culture keeps things fresh –– it’s built on the relationships we create. We talk, we laugh, we collaborate and we respect each other. We work across borders and cultures to be a tangible symbol of trust in an ever-changing world. With vibrant office locations all around the world and over 50 nationalities, we’re proud to be an equal opportunity workplace with diverse perspectives and ideas. 

Our purpose is a tall order, but we keep it real. We’re a great bunch of humans, doing awesome stuff, without fuss or pretense. 

A successful Trustpilot future is driven by you –– we give you the autonomy to shape a career you can be proud of. If you’re ready to grow, let’s go. 

Join us at the heart of trust.

Trustpilot is committed to creating an inclusive environment where people from all backgrounds can thrive and where different viewpoints and experiences  are valued and respected. Trustpilot will consider all applications for employment without regard to race, ethnicity, national origin, religion, gender identity or expression, sexual orientation, neurodiversity, disability, age, parental or veteran status. Together, we are the heart of trust.

Trustpilot is a global company and our data practices are designed to ensure that your personally identifiable information is appropriately protected. Please note that your personal information will be transferred, accessed and stored globally as necessary for the uses and disclosures stated in our Privacy Policy.

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Technology we use

  • Sales & Marketing
    • HubSpotCRM
    • SalesforceCRM

An Insider's view of Trustpilot

How would you describe the company’s work-life balance?

The work-life balance is amazing. It’s been 5 years since I’ve had the luxury of being off on a weekend. Besides that, my managers don’t really bother me outside of my regular working hours, and I'm always encouraged to take my full hour for lunch. You also can’t beat working remotely; my daily commute is about 20 seconds each day.

Jawayne

Sales Development Representative

What does your typical day look like?

The thing I love the most about my role as an Account Executive is that every day looks different. Some days I’m more focused on setting up new meetings with prospective clients, whereas others I’m spending my time nurturing opportunities I’ve already created and building rapport with new people.

Emily

Account Executive

What does career growth look like on your team?

Every quarter there have been promotions amongst my team - and we always prefer to promote from within. There are clear paths to move into management or maintain personal growth as an individual contributor. It's nice to know there is an achievable plan in place and management has always been supportive of my goals.

Jeremy

Senior Customer Integration Engineer

What is your vision for the company?

My personal vision for Trustpilot is to make it the preeminent review platform in the United States both in terms of volume of content and review credibility. Within the org, I envision Trustpilot operating in a way that allows us to understand greater detail of our business and to build the best team in the business!

John

Commercial Operations Director

What projects are you most excited about?

As a Talent Acquisition Specialist, my day-to-day consists of conducting technical phone screens, preparing candidates for interviews, and extending offers! Besides my daily responsibilities, I worked on a social media project recently. I was able to utilize my marketing degree to teach my colleagues how to rock their LinkedIn profiles and post.

Kayla

Talent Acquisition Specialist

What are Trustpilot Perks + Benefits

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
Team based strategic planning
Employee resource groups
Quarterly engagement surveys
Hybrid work model
In-person all-hands meetings
Flexible work schedule
Diversity
Dedicated diversity and inclusion staff
Diversity manifesto
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance + Wellness
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Wellness programs
Mental health benefits
Wellness days
Financial & Retirement
401(K)
401(K) matching
Performance bonus
Pay transparency
Child Care & Parental Leave
Generous parental leave
Vacation + Time Off
Generous PTO
Paid volunteer time
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Free daily meals
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Pet friendly
Recreational clubs
Meditation space
Mother's room
Professional Development
Job training & conferences
Lunch and learns
Promote from within
Mentorship program

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