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Customer Support Specialist at Vertafore responsible for providing superior support to clients, resolving issues, and working with product development for issue resolution. Prior customer service experience is helpful. Must have strong interpersonal, communication, problem-solving, and time management skills. Knowledge of MS Office and other relevant tools is required.
Translate business problems and requirements into user stories for development teams. Prioritize backlog, collaborate with stakeholders, and ensure project goals are met. Partner with QA, conduct market research, and define product vision and roadmap. Lead cross-functional teams and contribute to overall product roadmap.
Vertafore is seeking a Senior Frontend Engineer to define technical architecture, implement frontend components, collaborate with teams, and drive business outcomes. Must have 7-10+ years of frontend experience, technical leadership skills, and full-stack development experience.