Salaries//New York City, NY//Customer Support Manager

Customer Support Manager salary in New York City, NY

Average Base Salary in New York City, NY

$87,332
$8,934
Additional Cash Compensation
$96,266
Total Compensation
Median: 90,000
Min: $45K
Max: $140K

How Much Does a Customer Support Manager Make in New York City, NY?

The average salary for a Customer Support Manager in New York City, NY is $87,332. The average additional cash compensation for a Customer Support Manager in New York City, NY is $8,934. The average total compensation for a Customer Support Manager in New York City, NY is $96,266. Customer Support Manager salaries are based on responses gathered by Built In from anonymous Customer Support Manager employees in New York City, NY.

Customer Support Manager
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Salary Insights

Customer Support Manager Salary by gender

The average Customer Support Manager salary for women is $84,935 and the average Customer Support Manager salary for men is $96,363.

Customer Support Manager Salary by Years of Experience

The average salary for a Customer Support Manager with 7+ years of experience is $93,000. The average salary for <1 year of experience is $65,000.

Customer Support Manager Salary ranges

The most common Customer Support Manager salary in New York City, NY is between $60k - $70k.

Average Operations salaries in New York City, NY

Job TitleAverage SalarySalary Range
Customer Support Rep$64,560
Min: $37K
Max: $130K
Office Manager$70,220
Min: $41K
Max: $165K
Operations Associate$72,501
Min: $40K
Max: $180K
Sales Operations Analyst$73,989
Min: $55K
Max: $140K
Technical Support$78,029
Min: $43K
Max: $169K
Desktop Support$80,050
Min: $44K
Max: $200K
Customer Support Manager$87,332
Min: $45K
Max: $140K
Business Analyst$89,295
Min: $73K
Max: $134K
Implementation Specialist$90,679
Min: $53K
Max: $161K
Business Intelligence Analyst$94,838
Min: $74K
Max: $134K
Client Success Manager$102,495
Min: $66K
Max: $176K
Operations Manager$104,642
Min: $56K
Max: $179K
Marketing Operations Manager$105,000
Min: $67K
Max: $220K
Senior Business Analyst$108,391
Min: $91K
Max: $147K
Sales Operations Manager$115,845
Min: $91K
Max: $154K
Director of Operations$137,230
Min: $55K
Max: $300K
Director of Customer Success$145,300
Min: $112K
Max: $212K
Vice President of Operations$195,265
Min: $125K
Max: $350K
Vice President of Care$199,182
Min: $160K
Max: $260K
Vice President of Marketing$216,589
Min: $147K
Max: $385K
COO (Chief Operating Officer)$227,834
Min: $95K
Max: $588K

FAQ

Q:

What does a customer support manager do?

A.

A customer support manager help develop positive customer experiences for new and existing customers.

Q:

How to become a customer support manager?

A.

Though not required, some customer support managers have a bachelor's degree but more importantly, they have several years of experience working in customer service or support.

Q:

How much does a customer support manager make?

A.

The salary range for a customer support manager is $40K-$200K. The average salary for a Customer Support Manager in New York City, NY is $87,332.

Career Info

Customer Support Manager jobs in New York City, NY

Skills that affect Customer Support Manager salaries in New York City, NY

1
Customer Support
1% have this skill
2
Account Management Ops
1% have this skill
3
Business Operations
0% have this skill
4
Team Training & Development
0% have this skill
5
Operations Management
0% have this skill
6
IT Support
0% have this skill

Average Customer Support Manager Salary by Company Size

People with the job title Customer Support Manager make the most at companies with 51-200 employees, earning $89,865 on average.

Recent Customer Support Manager salaries in New York City, NY

$85,000
Yearly Salary
A Customer Experience Associate reported a yearly salary of $85,000 with +$12,750 in additional cash compensation
1-3 Years of Experience
Female
51-200 Employees
New York City, NY
$115,500
Yearly Salary
A Customer Support Manager reported a yearly salary of $115,500
5-7 Years of Experience
Female
11-50 Employees
New York City, NY
$90,000
Yearly Salary
A Director of Collections reported a yearly salary of $90,000
7+ Years of Experience
Female
201-500 Employees
New York City, NY
$96,000
Yearly Salary
A Support Engagement Lead reported a yearly salary of $96,000 with +$11,000 in additional cash compensation
3-5 Years of Experience
Female
1,000+ Employees
New York City, NY
$70,000
Yearly Salary
A Customer Support Manager reported a yearly salary of $70,000
1-3 Years of Experience
Prefer not to say
51-200 Employees
New York City, NY
$110,000
Yearly Salary
A Customer Support Manager reported a yearly salary of $110,000
3-5 Years of Experience
Male
51-200 Employees
New York City, NY
$110,000
Yearly Salary
A Program Manager, Customer Operations reported a yearly salary of $110,000
5-7 Years of Experience
Prefer not to say
201-500 Employees
New York City, NY
$112,000
Yearly Salary
A Sr. Customer Success Manager reported a yearly salary of $112,000 with +$28,000 in additional cash compensation
3-5 Years of Experience
Prefer not to say
501-1,000 Employees
New York City, NY
$85,000
Yearly Salary
A Member Experience Lead reported a yearly salary of $85,000 with +$7,500 in additional cash compensation
5-7 Years of Experience
Female
51-200 Employees
New York City, NY
$90,000
Yearly Salary
A Customer Support Manager reported a yearly salary of $90,000
3-5 Years of Experience
Female
51-200 Employees
New York City, NY