Salaries//Charlotte, NC//Technical Support

Technical Support salary in Charlotte, NC

Average Base Salary in Charlotte, NC

$60,571
Median: 60,000
Min: $55K
Max: $69K

How Much Does a Technical Support Make in Charlotte, NC?

The average salary for a Technical Support in Charlotte, NC is $60,571. Technical Support salaries are based on responses gathered by Built In from anonymous Technical Support employees in Charlotte, NC.

Technical Support
Business Analyst
Business Intelligence Analyst
Client Success Manager
COO (Chief Operating Officer)
Customer Support Manager
Customer Support Rep
Desktop Support
Director of Customer Success
Director of Operations
Implementation Specialist
Marketing Operations Manager
Office Manager
Operations Associate
Operations Manager
Sales Operations Analyst
Sales Operations Manager
Senior Business Analyst
Technical Support
Vice President of Care
Vice President of Marketing
Vice President of Operations
Account ExecutiveAccount ManagerAccountantAerospace EngineerAI EngineerAnalytics ManagerAndroid DeveloperApp DeveloperApplication EngineerArt DirectorAssociate Product ManagerAutomation EngineerAWS DeveloperBack End DeveloperBig Data EngineerBlockchain DeveloperBrand ManagerBudget AnalystBusiness AnalystBusiness Development ManagerBusiness Development RepresentativeBusiness Intelligence AnalystBusiness Intelligence DeveloperBusiness Intelligence DeveloperBusiness Intelligence ManagerCCO (Chief Creative Officer)CFO (Chief Financial Officer)Chief Information OfficerChief People OfficerCIO (Chief Information Officer)Client Success ManagerCloud EngineerCloud Security EngineerCMO (Chief Marketing Officer)Community ManagerContent ManagerContent Marketing ManagerContent StrategistControllerCOO (Chief Operating Officer)CopywriterCPO (Chief Product Officer)Creative Chief OfficerCreative DirectorCRO (Chief Revenue Officer)CTO (Chief Technology Officer)Customer Support ManagerCustomer Support RepCybersecurity EngineerData AnalystData ArchitectData EngineerData Engineering ManagerData ScientistDatabase AdministratorDatabase DeveloperDesign DirectorDesign EngineerDesktop SupportDevOps EngineerDigital Marketing ManagerDirector of AnalyticsDirector of Customer SuccessDirector of MarketingDirector of OperationsDirector of Product ManagementDirector of Product MarketingDirector of Software EngineeringEditorEmail Marketing ManagerEngineering ManagerEvent PlannerFinance DirectorFinancial AnalystFront End DeveloperFull Stack DeveloperGame DesignerGame DeveloperGraphic DesignerHardware EngineerHR CoordinatorHR DirectorHR ManagerHR SpecialistImplementation ManagerImplementation SpecialistInside Sales ManagerInside Sales RepresentativeInstructional DesigneriOS DeveloperIT EngineerJava DeveloperJavascript DeveloperJunior Business AnalystJunior Data AnalystJunior Data ScientistJunior Software DeveloperJunior Software EngineerJunior Web DeveloperLead Software EngineerMachine Learning EngineerMarket Research AnalystMarketing AnalystMarketing AssistantMarketing AssociateMarketing CoordinatorMarketing ManagerMarketing Operations ManagerMarketing Project ManagerMarketing SpecialistNetwork EngineerOffice ManagerOperations AssociateOperations ManagerPower BI DeveloperPrincipal Software EngineerProduct AnalystProduct DesignerProduct ManagerProduct Marketing ManagerProduct OwnerProject CoordinatorProject ManagerPublic Relations ManagerPublic Relations SpecialistPython DeveloperQA AnalystQA EngineerQA ManagerQuant DeveloperReact DeveloperRecruiterRobotics EngineerRPA DeveloperSales AssociateSales CoordinatorSales Development RepresentativeSales DirectorSales EngineerSales ManagerSales Operations AnalystSales Operations ManagerSalesforce DeveloperScrum MasterSecurity EngineerSenior AccountantSenior Business AnalystSenior Data AnalystSenior Data EngineerSenior Data ScientistSenior Financial AnalystSenior Graphic DesignerSenior Marketing ManagerSenior Product DesignerSenior Product ManagerSenior Product Marketing ManagerSenior Project ManagerSenior RecruiterSenior Software DeveloperSenior Software EngineerSenior Systems EngineerSenior Technical WriterSenior UI DesignerSenior UX DesignerSEO ManagerSEO SpecialistSite Reliability EngineerSocial Media ManagerSoftware DeveloperSoftware EngineerSoftware Sales RepresentativeSoftware Test EngineerSQL DeveloperSystems EngineerTableau DeveloperTech Sales RepresentativeTechnical Product ManagerTechnical Project ManagerTechnical RecruiterTechnical SupportTechnical WriterTest EngineerUI DesignerUX DesignerUX ResearcherVice President of CareVice President of EngineeringVice President of FinanceVice President of Human ResourcesVice President of MarketingVice President of OperationsVice President of PeopleVice President of ProductVice President of SalesVice President of Talent AcquisitionVisual DesignerWeb DesignerWeb DeveloperWordpress Developer

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Salary Insights

Technical Support Salary by gender

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Technical Support Salary by Years of Experience

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Technical Support Salary ranges

The most common Technical Support salary in Charlotte, NC is between $50k - $60k.

Average Operations salaries in Charlotte, NC

Job TitleAverage SalarySalary Range
Customer Support Rep$46,000
Min: $40K
Max: $61K
Operations Associate$55,000
Min: $45K
Max: $60K
Desktop Support$56,000
Min: $53K
Max: $60K
Technical Support$60,571
Min: $55K
Max: $69K
Office Manager$62,857
Min: $50K
Max: $79K
Sales Operations Analyst$63,000
Min: $60K
Max: $67K
Implementation Specialist$68,286
Min: $63K
Max: $74K
Client Success Manager$75,500
Min: $68K
Max: $80K
Business Analyst$81,843
Min: $70K
Max: $128K
Customer Support Manager$82,600
Min: $70K
Max: $94K
Business Intelligence Analyst$84,727
Min: $80K
Max: $90K
Operations Manager$86,222
Min: $66K
Max: $105K
Marketing Operations Manager$92,500
Min: $90K
Max: $95K
Senior Business Analyst$98,000
Min: $90K
Max: $132K
Sales Operations Manager$99,900
Min: $91K
Max: $119K
Director of Customer Success$103,143
Min: $55K
Max: $125K
Director of Operations$139,857
Min: $125K
Max: $189K
Vice President of Care$177,500
Min: $175K
Max: $180K
Vice President of Marketing$185,286
Min: $175K
Max: $208K
Vice President of Operations$193,250
Min: $175K
Max: $225K
COO (Chief Operating Officer)$202,222
Min: $170K
Max: $250K

FAQ

Q:

What is a technical support specialist?

A.

A technical support specialist uses technical expertise and customer support skills to help employees and customers with both hardware and software issues.

Q:

How to become a technical support specialist?

A.

Technical support specialists typically have a high school diploma or GED and though a bachelor's degree is not required, it's often preferred in a field like computer science or information systems. Beyond education, candidates for the role often have one to four years of experience working in a customer service environment and experience working with hardware and software.

Q:

What skills should a technical support specialist have?

A.

The skills need to be a technical support specialist include strong technical troubleshooting abilities, research skills, knowledge of relevant coding languages and operating systems, and solid analytical and communication skills.

Career Info

Technical Support jobs in Charlotte, NC

Skills that affect Technical Support salaries in Charlotte, NC

1
Customer Support
3% have this skill
2
IT Support
1% have this skill
3
Business Operations
1% have this skill
4
Account Management Ops
1% have this skill
5
Team Training & Development
1% have this skill
6
Operations Management
0% have this skill

Average Technical Support Salary by Company Size

People with the job title Technical Support make the most at companies with 1,000+ employees, earning $65,000 on average.

Recent Technical Support salaries in Charlotte, NC

$65,000
Yearly Salary
A Technical Support reported a yearly salary of $65,000
1,000+ Employees
Charlotte, NC
$55,000
Yearly Salary
A Technical Support reported a yearly salary of $55,000
11-50 Employees
Charlotte, NC
$69,000
Yearly Salary
A Technical Support reported a yearly salary of $69,000
201-500 Employees
Charlotte, NC
$60,000
Yearly Salary
A Technical Support reported a yearly salary of $60,000
201-500 Employees
Charlotte, NC
$60,000
Yearly Salary
A Technical Support reported a yearly salary of $60,000
201-500 Employees
Charlotte, NC
$60,000
Yearly Salary
A Technical Support reported a yearly salary of $60,000
51-200 Employees
Charlotte, NC
$55,000
Yearly Salary
A Technical Support reported a yearly salary of $55,000
51-200 Employees
Charlotte, NC