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Director of Customer Success salary in Charlotte, NC
Average Base Salary in Charlotte, NC
$103,143
Median: 120,000
Min: $55K
Max: $125K
How Much Does a Director of Customer Success Make in Charlotte, NC?
The average salary for a Director of Customer Success in Charlotte, NC is $103,143. Director of Customer Success salaries are based on responses gathered by Built In from anonymous Director of Customer Success employees in Charlotte, NC.
Add your Director of Customer Success in Charlotte, NC salary info
Director of Customer Success
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Charlotte, NC
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Salary Insights
Director of Customer Success Salary by gender
Director of Customer Success Salary by Years of Experience
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Director of Customer Success Salary ranges
Average Operations salaries in Charlotte, NC
| Job Title | Average Salary | Salary Range |
|---|---|---|
| Customer Support Rep | $45,667 | Min: $40K Max: $61K |
| Operations Associate | $55,778 | Min: $45K Max: $62K |
| Desktop Support | $56,000 | Min: $53K Max: $60K |
| Technical Support | $60,571 | Min: $55K Max: $69K |
| Sales Operations Analyst | $63,000 | Min: $60K Max: $67K |
| Implementation Specialist | $68,286 | Min: $63K Max: $74K |
| Office Manager | $70,125 | Min: $50K Max: $121K |
| Client Success Manager | $75,556 | Min: $68K Max: $80K |
| Business Analyst | $80,333 | Min: $70K Max: $128K |
| Customer Support Manager | $82,600 | Min: $70K Max: $94K |
| Business Intelligence Analyst | $84,700 | Min: $80K Max: $90K |
| Operations Manager | $86,222 | Min: $66K Max: $105K |
| Marketing Operations Manager | $92,500 | Min: $90K Max: $95K |
| Senior Business Analyst | $98,000 | Min: $90K Max: $132K |
| Sales Operations Manager | $99,900 | Min: $91K Max: $119K |
| Director of Customer Success | $103,143 | Min: $55K Max: $125K |
| Director of Operations | $139,857 | Min: $125K Max: $189K |
| Vice President of Care | $177,500 | Min: $175K Max: $180K |
| Vice President of Marketing | $185,286 | Min: $175K Max: $208K |
| Vice President of Operations | $195,857 | Min: $175K Max: $225K |
| COO (Chief Operating Officer) | $202,222 | Min: $170K Max: $250K |
Career Info
Director of Customer Success jobs in Charlotte, NC
Customer Success Manager
+44
Responsibilities
Minimise Churn: Respond to CSOps data to understand customer health and engagement that negatively impacts customer health score
Respond to CSOps/billing reporting to deflect churn
Collaborate with Digital CSM to create meaningful in app engagements for their book of business
Sync with Support as a point of customer escalation and query resolution
Maximise expansion: Develop a consultative partnership with top tier accounts to
Skills that affect Director of Customer Success salaries in Charlotte, NC
1
Account Management Ops
1% have this skill
2
Account Development
1% have this skill
3
Account Management
0% have this skill
4
Customer Support
0% have this skill
5
Customer Relationship Management
0% have this skill
6
Client Relations
0% have this skill
Average Director of Customer Success Salary by Company Size
People with the job title Director of Customer Success make the most at companies with 201-500 employees, earning $122,500 on average.
Recent Director of Customer Success salaries in Charlotte, NC
$55,000
Yearly Salary
A Director of Customer Success reported a yearly salary of $55,000
11-50 Employees
Charlotte, NC
$125,000
Yearly Salary
A Director of Customer Success reported a yearly salary of $125,000
201-500 Employees
Charlotte, NC
$120,000
Yearly Salary
A Director of Customer Success reported a yearly salary of $120,000
201-500 Employees
Charlotte, NC
$94,000
Yearly Salary
A Director of Customer Success reported a yearly salary of $94,000
51-200 Employees
Charlotte, NC
$125,000
Yearly Salary
A Director of Customer Success reported a yearly salary of $125,000
51-200 Employees
Charlotte, NC
$120,000
Yearly Salary
A Director of Customer Success reported a yearly salary of $120,000
51-200 Employees
Charlotte, NC
$83,000
Yearly Salary
A Director of Customer Success reported a yearly salary of $83,000
51-200 Employees
Charlotte, NC