The purpose of the course is to facilitate the understanding of the requirements for a Service management system as they are formulated by the international standard ISO/IEC 20000-1:2018.
Are you an IT Asset Manager who wants to manage assets in ServiceNow? Or maybe you're already managing your organizations assets in ServiceNow, and you want to learn the best practices? If so, then this course is perfect for you!
Are you an IT Professional who wants to learn about IT Asset Management? Or maybe you already know about IT Asset Management and want to brush up you're existing skills? If so, then this course is perfect for you!
