The Royalties Manager will oversee workflows in the Royalties team, ensuring accurate and timely delivery of royalty revenue to clients. Responsibilities include managing operational processes, documenting procedures, liaising with stakeholders, and leading team members in royalty data handling.

The Customer Success Associate will manage customer inquiries, ensuring a seamless experience. Responsibilities include responding via Zendesk, maintaining Knowledge Base articles, analyzing data for improvement, and collaborating with different teams to enhance services and address customer needs.