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The Senior Technical Account Manager is responsible for enhancing customer security programs by understanding their needs and providing actionable solutions. The role emphasizes active listening, strong consultative skills, and knowledge of security technologies to improve security operations and consult on technology investments.

As an Account Manager at Expel, you will manage a book of business while driving growth and renewal rates. You'll develop relationships with key stakeholders, negotiate business terms, and collaborate with various teams to enhance customer satisfaction and offerings. Your role requires strong communication and prioritization skills, as well as a solid understanding of security products and technologies.

The Senior Detection & Response Engineer will enhance threat detection and incident response capabilities by architecting automated solutions, improving detection strategies, and collaborating with cybersecurity analysts and engineers to streamline operations in a SOC environment.